RefugeHeart's Shop Policies
Welcome to RefugeHeart Vintage: Swank Artifacts for the Modern Woman.
I hope you enjoy the items in my shop, each piece is hand selected. If you have any questions about items fell free to send me a message. Hopefully you can connect with a piece you will make your own history in!
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Please keep in my that items in my shop are vintage which typically means that they are pre-worn. Vintage items typically show signs of wear and aging. If you like new things, my shop is not for you. I do my best to describe all characteristics of each piece, It is extremely important that buyers analyze all photographs before purchasing. If you have any questions or concerns, feel free to message me!
Make history. Wear History.
RefugeHeart accepts payments through Paypal. Money orders are also accepted within 7 days of purchase.
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Shipments will ship AFTER payment is received. I ship within 3 business days of a paid sale (usually quicker) and proudly ship using USPS. If you prefer another means of shipping, such as FedEx, please convo me and I will be happy to work something out. I include delivery confirmation for domestic and Customs Declaration for international orders to be used for tracking.
RefugeHeart Vintage Shop is not responsible for lost items in the mail or for extra issues regarding international border customs. Therefore, if you would like to add insurance to the shipping of your item, please let me know prior to making payment and I will adjust the shipping cost to reflect the cost of insurance. (I will gladly reserve your item(s) until price has been resolved). Outside of this, RefugeHeart is not responsible for lost packages.
Refunds and Exchanges
Because of the nature of vintage, my shop does not offer refunds. If you have any other questions or concerns, please message me before purchasing. However, I want all of my shoppers to be happy, if you are not satisfied with your purchase please convo me within 3 day of receiving your item and we can discuss a solution.
Additional Policies and FAQs
Your little artifact will come gift wrapped!
Last Updated November 25, 2013