SOMETHiNGMONUMENTAL's Shop Policies
Welcome to my shop! Here you will find leather jewelry and plastic art charms. All items are handmade and designed to be comfortable to wear.
*Smoke Free Studio*
I accept Paypal only (which includes credit cards). Orders will be shipped once payment is received. After 3 days of no payment, orders will be canceled.
Payment for custom orders is due up front. Once payment is received, I will begin making your custom item.
I ship worldwide via the US Postal Service.
US customers: Please allow 3-5 business days for shipping. This does not include weekends or holidays when the post office is closed.
International customers: Please allow 2-6 weeks for shipping. This does not include weekends or holidays when the post office is closed. Packages can not be tracked once they leave the US. I am not responsible for lost or stolen items and do not have any way to track your package once it is out of my hands.
If you would like your order insured, please contact me BEFORE I ship your item. I will send a revised invoice reflecting the change in cost for your purchase.
PLEASE NOTE: I check both the Etsy and Paypal shipping addresses. If they are different from one another I will contact you. Orders will not be shipped until a response is received.
Orders placed on Fridays, Saturdays, or Sundays will be sent out the following Monday or Tuesday.
Refunds and Exchanges
Please contact me right away if you are unhappy with your purchase. Buyers will have up to 5 days after receiving their package to notify me. I will accept returns for a full refund minus shipping. Hopefully, you will absolutely adore your purchase.
PLEASE NOTE: Due to the time and effort involved, custom orders are non-returnable.
Additional Policies and FAQs
Leather: The leather has been sprayed to prevent stains. Do not expose leather to heat or water. Doing so could cause the color to fade.
Plastic: The charm(s) have been sprayed with several coats of enamel to protect the design and keep the color from fading. Please do no submerge the chain in liquid or directly spray with liquids. Charms are not waterproof.
Metal: To keep your metal looking new, clean with silver wipes.
Do not wear your jewelry in the shower, while swimming, or doing dishes/washing the car/etc. Be sure to store your jewelry in a cool dry place such as a jewelry box or a plastic bag.
Last Updated December 1, 2013