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SamanthaSews' Shop Announcement

Welcome To Samantha Sews-making creative elements one string at a time on Etsy; a product of Moonnerd.

SamanthaSews' Shop Policies

Welcome

SamanthaSews is a service offered by Moonnerd.

Please review these policies carefully as they are the terms of sale that govern your purchases at the MoonNerd. They set out your rights and obligations with respect to your purchases, including important limitations and exclusions. Your placement of an order at MoonNerd constitutes your agreement that these policies apply to the order, so be certain you understand them before you place your order.

U.S. Sales Only
No shipments can be made to United States territories, or addresses outside the United States. Shipments will be made using the following carriers: UPS, DHL, FedEx and or USPS.

Payment

Sales to End Users Only
MoonNerd sells and ships products to end user customers only. You may not purchase for resale. MoonNerd reserves the right to refuse or cancel your order if MoonNerd suspects you are purchasing for resale.

Proof of Purchase
MoonNerd will send you a confirmation of your order via email if you have included an email address with your order. If you have not included an email address, you will receive a confirmation of your order by regular mail when your order is shipped.

Payment Methods
MoonNerd allows you to make your purchases using any of the payment methods described below. You even can combine more than one payment method for a single purchase. Please read carefully our policies with respect to payment methods before you place your order.

Credit, Debit, and Check Cards
Whether you order online or phone in your order to MoonNerd, you may pay by credit, debit, or check card via PayPal. When you provide MoonNerd with your card information, MoonNerd will obtain a pre-approval from the card company for the amount of the order, which may result in a corresponding block on your available credit while the pre-approval remains in place. MoonNerd will not bill your credit card or process a transaction under your debit or check card until your order ships.

MoonNerd accepts Visa, MasterCard, American Express, and Discover cards via PayPal. MoonNerd is unable to accept credit, debit, or check cards associated with a billing address outside of the United States.

Debit cards and check cards may have daily spending limits that could delay the processing of your order substantially.

MoonNerd requires the credit, debit, or check card security code for your card for any telephone or online purchase to protect against the unauthorized use of your credit card by other persons. The security code is an individual three- or four-digit number specific to your card that may be printed on the face of your card above the embossed account number (if American Express), or on the back of your card, on the signature panel (if Visa, MasterCard or Discover).

Shipping

Shipping Options
MoonNerd offers four convenient shipping options.

* Standard Shipping: This option is free on all qualifying products. Products shipped via standard service are normally delivered within five business days after shipment.

* 2-Day Shipping: For an additional charge, MoonNerd offers this expedited shipping option for most products. Products shipped via two-day service prior to 5:00 p.m. EST are normally delivered by 4:30 p.m. local time two business days after shipment.

* Overnight Delivery: For an additional charge, MoonNerd offers this expedited shipping option on most of MoonNerd products. Products shipped prior to 5:00 p.m. EST via overnight service are normally delivered by 3:00 p.m. local time one business day after shipment. Overnight delivery is not available for orders shipping to Alaska and Hawaii.

Remember that these estimates are for time in transit only, and that they do not apply until the product leaves MoonNerd facilities. As the delivery of your order is beyond MoonNerd control once your order leaves MoonNerd facilities, MoonNerd cannot assume liability for late deliveries, regardless of the delivery method you specify.

Signature is required for delivery: Most of MoonNerd shipments contain valuable items. If you will not be at the shipping address to accept delivery of your product, consider shipping the item to an address where someone you trust will be available to sign for your package. Once your order has prepared for shipment or has shipped, we are unable to change the shipping address. Title and risk of loss to all products will pass to you on delivery. Please note that, if you are willing to assume the risks of delivering your order without a signature, you may authorize MoonNerd to arrange for a delivery that does not require anyone to be at the delivery address.

Undeliverable Packages: Occasionally packages are returned to MoonNerd as undeliverable. When the carrier returns an undeliverable package to MoonNerd, please contact MoonNerd to make arrangements for reshipment.

Failed Delivery Attempts: Most of MoonNerd carriers make three attempts to deliver a package. After three delivery attempts, the carrier will return the package to MoonNerd.

Refunds and Exchanges

Return and Refund Policy
Please note that MoonNerd does not permit the return of or offer refunds for the following products:

• ALL

Damaged On Arrival (DOA) Product: Product Failure Out of the Box:
MoonNerd is not responsible in any way for the damage or failure of any product on arrival.

Additional Policies and FAQs

Product Availability
MoonNerd makes every effort to ship your product according to the estimated lead times provided by the MoonNerd at checkout. The estimated lead times are in business days (Monday through Friday, excluding federal holidays). Lead times quoted on the checkout page are for orders that are partially shipped, meaning that items ship as soon as they are available. If you have requested a complete shipment, please add three to four additional days for transportation and order consolidation processing.

Last Updated March 15, 2011