The owner of SceeneShoes is on vacation.
To people looking for new orders or requests:
The goal is to reopen this store in February and hopefully with new products too. I have had a hard time catching up this past year, and I do have new ideas I was never able to list because I wanted to get all my previous orders finished. If you would like to receive a message when the shop is reopened, please check the box at the bottom of the page.
For everyone else:
The shop is temporarily closed, but I have NOT forgotten about anyone who has already placed an order. To those people, I thank you tremendously for your patience and understanding while I am continuing to catch up on your orders. Being one person I was blown away by the amount of customers I gained and then some personal matters came up in my life that just threw everything askew. I really thought I could keep up; I was embarrassed and super scared that I would let people down. I never expected such positive feedback, let alone for my products to sell this well. I honestly didn’t know what to do, I wanted to close the shop to catch up but at the same time I needed the funds to keep the store and products afloat. At this point though I have to be honest with myself and make this happen, I don’t want to have to give refunds if I don’t have to, I want to get everyone’s order out and complete a positive customer experience even if it took me way too long for the product to be shipped. For that, I do feel terrible but I do want to honor all the orders and I know if I close the store I can focus all my attention on past orders.
At this point, I am hoping to have as many packages sent out before Christmas as possible. Unfortunately, that does not mean that everyone will receive their package before Christmas.
If it is not important for you to receive it before Christmas, please let me know here in etsy messages. These people will be made first priority for packages sent after Christmas.
ALL packages will be sent by the end of January.
I will be starting from my oldest orders and moving forward, which would only be fair, and because the store is closed it shouldn’t take as long. As I go through this process I feel like people deserve to know what’s going on as it will be really hard to answer emails daily just due to being one person and wanting to dedicate myself to finishing these bras as quickly and as best as possible. Knowing that, I will leave my twitter account name at the bottom of this message and I will update as I go so you guys can see the progress even if emails take a bit for me to catch up on.
For those who no longer wish to wait:
Please send an email to sceeneshoes [!at] yahoo.com with the subject line stating: "YOUR NAME cancel" If the subject line says something different, it will get sorted wrong and I cannot promise that I will see your email. I understand the frustration of the wait period and for that I can’t say sorry enough, but I do hope you can continue to be patient and allow me the chance to get all the orders done, but I absolutely understand if the wait is to long and you want your money back.
Please know this is an automated message that is sent out when you email, because my shop is closed and like I said, I will answer as soon as I can but my goal is to get orders done as quickly as possible. But please do email if you have any concerns or questions, I am not here to out any one person, I honestly feel like a terrible person and I just want to get everyone’s order out, so please continue to be understanding through this time and I will do everything I can to keep everything in motion and get your products out that I know you will love… even if it took way too long.
Click below to be notified when the shop is reopened.