SeriousStamp's Shop Policies
Thanks for stopping by! Please see all of my policies below. If there's anything you need to ask then please get in touch.
I primarily do custom work to your design so check out these listings for my maximum sizes
If you want me to check over your artwork then please convo me and I can check it for you.
I accept payment by PayPal only (but they do all of the currency conversion for you so it's really easy to buy).
You can pay by credit/debit card via PayPal without having to have a PayPal account.
I ship first class/airmail to all destinations. Let me know in your notes to seller if you'd like to have parcel tracking which will allow you to see where your parcel is (small additional fee will be payable for this feature)
Due to the times I work at my day job, any orders received after 12 midday (local time) on a Friday will be shipped on the following Monday. Thanks.
Seasonal Order Dates
* Sunday 1st December - Asia, Far East (including Japan), New Zealand
*Monday 2nd December - Australia
* Tuesday 3rd December - Africa, Caribbean, Central and South America And Middle East
*Friday 6th December - Cyprus and Eastern Europe
*Saturday 7th December - Canada, France, Greece and Poland
*Wednesday 11th December - USA
*Thursday 12th December - Remainder of Western Europe
*Sunday 15th December - UK
Shipping is first class in the UK and Royal Mail Airmail elsewhere.
Oh and if you're very local and want to collect then I might even make you a cuppa! :)
Refunds and Exchanges
I make sure that all of my items leave me in the best possible condition and are well packaged to avoid damage en route. In the unlikely event that you aren't happy with the item when it arrives then please contact me within 7 days to arrange it's return. If you return the item because you've changed your mind then I need it to be returned to me in the condition it was sent so it can be resold.
Custom designs that are made to your design can only be returned if faulty.
Additional Policies and FAQs
I am always happy to work on a new project so if there's something you like but want it in differently then just get in touch and I'll see what I can do. You'll see examples of other projects on my flickr page so feel free to chose from those items too.
Check out this section if you're looking for custom stamps
I also work full time so i'm not around on Etsy all day but I will try to respond to all enquiries within 24 hours.
13, Riverside Court, Dunston, Gateshead, NE11 9QX
Clarefreemantle [!at] rocketmail.com
Last Updated September 25, 2013