SewSusieDesigns' Shop Policies
Welcome to sewSusie's studio. I love to use trendy, bright, fun fabrics for pillows. Pillows are an inexpensive way to make an impact on a room without breaking the bank! Change your pillows often to give your home an updated look. Go crazy with the latest colors and patterns.
Custom orders are always welcome. Most of my fabrics are re-orderable so I can make about any size that you would like.
I prefer Credit Card or PayPal payment but will accept Cashier' Checks.
I ship USPS Priority Mail with tracking information to US addresses. I am currently charging a flat rate for as many pillow covers as you would like to order (US orders only). For International shipments, I use USPS International First Class. If you want to include insurance, please convo me prior to placing order so I can adjust your shipping charge. I will not be responsible for lost or undelivered items. If this is a concern, please add insurance. Items will be sent to the address listed with Etsy or PayPal unless you notify me.
I will ship items within 3-5 business days. Custom Orders may take longer but I will communicate any delays with you.
Refunds and Exchanges
I want you to be extremely happy with your purchase so please convo me within 3 days of delivery if you have any concerns. Customer will be responsible for shipping costs to return item and shop credit or replacement will be given. I do not refund shipping charges. I will do my best to provide outstanding customer service.
Additional Policies and FAQs
I love custom orders. Please contact me. Most custom orders can be completed in 7-14 days. If you need an item quickly, please let me know and I will do my best to meet your deadline.
Last Updated July 6, 2013