Shelly6262's Shop Policies
Thank you for shopping my on-line store. I love knitting and crocheting and will be happy to do a Custom Order for you. Depending on what you are looking for my Special Custom Orders take anywhere from 1- 4 weeks to complete. I make all of my products in a Smoke Free Environment.
Policy Regarding Promotions:
When using a "Gift Certificate" or any other promotion the customer is responsible for all shipping & handling fees along with any balance due after amount has been applied to the item. The promotion applied only to product and not the shipping fees. A revised "Invoice" will be sent via PayPal only for the balance and must be paid in full before the item(s) will be shipped.
I accept PayPal and Direct Pay Credit Cards.
I ship via the USPS Monday through Friday excluding holidays. All in stock items are shipped out the following day after payment has been received. I ship everything with "Delivery Confirmation" to insure that you receive your order.
I ship World Wide and the items that are being shipped out of the USA do not have Delivery Confirmation numbers just the customs number. They can take up to 2-3 weeks to arrive. It all depends on the time of year and the country that they are being shipped to. If you need something in a RUSH let me know and I will get a price from the Post Office on what the freight charge will be.
Refunds and Exchanges
All sales are final. I will be happy to email you additional photos of the item(s) you are wanting to purchase before you place your order. I want satisfied customers.
Additional Policies and FAQs
Contact me if you are interested in purchasing a case of personalized mugs (36 mugs come in a case) at discount prices. I offer a discount when you purchase 12 or more mugs with the same image or 12 or more of any of my personalized products. The more you order the larger the discount is. Let me know what you are interested in and I will be happy to give you the discount information. When placing a custom order I will need the order to be paid in full before I will begin making them up.
Last Updated December 4, 2013