Needlepoint, Weaving, Knit & Crochet Items
SimplyImaginative's Shop Policies
Welcome to my Shoppe. Please check back regularly, as I'm adding to my store frequently.
I do custom orders!!! Just convo with us about your brainstorm! See something you crave, but want different colors? NO sweat! Let us know what you are hunting for.
Please let me know if you have any questions. Send me an email at simplyimaginative [!at] gmail.com
All items come from a clean and smoke free home.
I only accept major credit cards and PayPal at this time.
Tracking will be included in all shipments.
Each item will have a time frame of when you should expect your purchase to be shipped. If there are any delays, I will let you know (Holidays can push back shipping times).
We are willing to ship Internationally. We are not responsible for lost or damaged goods, as we try our best to package them the best way we can.
Refunds and Exchanges
Please contact us before an item is returned and understand that I will not issue returns on items without prior notification. The return payment to be processed upon my receipt of the item.
All Returns: Refunds will not be given on discontinued, clearanced, or custom made items. We reserve the right to research for the original purchase, and limit to or decline refunds. The item must be in it's original condition. Customer is responsible for return shipping.
Returns with a receipt: If you are not satisfied with your purchase, simply return the item with receipt within 7 days. A full refund (minus shipping) will be offered in the original method of payment. The item must be in it's original condition. Customer is responsible for return shipping.
Returns without a receipt: Refunds will be given at the item's lowest sold price within 7 days (minus shipping). Refunds will be in the form of store credit. The item must be in it's original condition. Customer is responsible for return shipping.
Error-Related Refunds: If there is an error on our part related to your order, we will issue a credit on your next purchase. The item must be in it's original condition. Customer is responsible for return shipping.
*** Shipping and handling, unfortunately, is non- refundable. ***
Additional Policies and FAQs
All our products are made in a child and pet friendly, smoke free home
simplyimaginative [!at] gmail.com
Last Updated November 27, 2013