A selection of dolls house items 1/12 scale miniatures
SmallthingsbyAmanda's Shop Policies
Thank you for visiting my shop I hope you enjoy looking if you have any questions feel free to ask I will do my best to answer as quickly as possible. All items are miniature dolls house 1/12 scale not full size items. If you see something you like but would like a different colour or there is something you want to change please ask if I can do it for you I will. Please read my policies before buying.
UK buyer can use bank transfer.
You can pay with PayPal even if you do not have a PayPal account
Click the Check out with PayPal button. You'll be taken to a secure page on PayPal. Look for don’t have a PayPal account. You'll then be prompted to fill in your billing and credit card information. You will be given the option to create a PayPal account, but you can decline that offer and continue your payment. Once you have completed the information on PayPal, you will return to Etsy Checkout to review and submit your final order. Your payment is not sent until you click the green Submit Order button on Etsy
. I do have the option to use Direct Checkout but don’t always have it termed on if you wish to use a gift card or cannot or do not want to use pay pal I will be happy to tern Direct Checkout on for you.
Buyers are responsible for any duties or taxes.
Royal mail Last Recommended Posting Dates for Christmas
Wednesday 4 December Asia, Far East (including Japan), New Zealand
Thursday 5 December Australia
Friday 6 December Africa, Caribbean, Central & South America, Middle East
Monday 9 December Cyprus, Eastern Europe
Tuesday 10 December Canada, France, Greece, Poland
Friday 13 December USA
Saturday 14 December Western Europe (excluding France, Greece, Poland
This is the dates recommended by royal mail but I do not recommend leaving it until the last minute as they are not guaranteed.
Items are sent using Royal Mail
Most ready to ship items are posted within 2 working days of payment often the next day and sometimes the same day. Made to order items take about 2 3 days before they will be ready to ship larger orders or at very busy times can take a little longer. Buyers are responsible for any duties or taxes. I do not usually ship on a Saturday and my post office closes at midday on a Friday so ready to ship items bought on a Friday Saturday and Sunday will be shipped on a Monday.
Delivery outside uk can be very unpredictable I have shipped 2 boxes the same size on the same day to the same buyer and had 1 arrive after 6 days and the other 2 weeks later I have no control over this so please be patient when waiting for items to arrive I do find most items get to most countries very quickly buyers often get things much faster than they expect but some just take longer.
Refunds and Exchanges
If you are not happy with an item for any reason I will be happy refund the cost of the item (Not including custom made items) but not postage providing the item is returned in Original condition within 7 days of receiving it.Buyers are responsible for paying return postage. Refund will be made when I have received the item back . I hope lost items will not be a problem but I will Replace items that can be made again or refund if it can not be replaced any that do go missing after 15 days in UK 45 days outside UK. I can’t be responsible for delays if items are stuck in customs or where the wrong address is given by the byer.I cannot refund if items are not delivered because a buyer refuses to pay any duties or taxes. I will replace items that arrive damaged after I receive proof of damage that could be item being returned or in some cases a photo of damage this must be done within seven days of receiving the item . Pleas contact me if you have any problems if it is a one off item that cannot be replaced I will refund the cost.
Please contact me about any problem with your items I will get bake as quickly as I can and do my best to resolve any problems you have.
Additional Policies and FAQs
Most of my items are NOT Suitable for small children because of small parts
smallthingsbyamanda [!at] mail.com
Last Updated November 13, 2013