SHOE CLEARANCE SALE
SoKookie's Shop Policies
Thank you for visiting my shop
I value you as a customer and your satisfaction is very important to me.
Please remember that most vintage items are pre-worn and pre-loved. Normal signs of wear are to be expected and only add to the beauty and charm of each individual piece.
I do my best to accurately describe and photograph all items.
All payments are due upon purchase. If you would like me to place an item on hold for you, for up to 24 hours, or if you have any questions, please feel free to contact me.
Visa, Mastercard, Discover & regular Paypal payments are all accepted forms of payment.
I can only ship to the Paypal confirmed address
Most US orders ship via USPS. For over sized and/or heavier items I may ship Greyhound Express.
If you prefer Priority, FedEx or UPS please contact me for a quote.
INTERNATIONAL CUSTOMERS: please send me a message for a shipping quote if it is not posted on the listing.
The buyer is responsible for any and all custom fees and duties. Please check with your customs office to get a quote for the item you are purchasing before payment.
Buyer pays for packaging and shipping. I will gladly work with buyers to determine the best shipping method and can deliver large items locally when necessary.
Currently I ship all orders within 2 days of purchase, however if you have any special requirements or rush orders please contact me and we will do whatever I can to accommodate.
I cannot be responsible for uninsured items, lost or damaged in the mail.
Insurance charges are extra, and not included in the normal shipping prices.
Refunds and Exchanges
When purchasing clothing please take your measurements and carefully compare to those given in the listing
All sales are final on clearance items. I apologize but there are no refunds or exchanges on these items
Refunds are issued if the item sent is not the size ordered or if the item is damaged or faulty
Please expect your one-of-a-kind vintage products to have some wear. I describe all of my items as accurately as possible through both photography and text.
If you have any questions about an item or would like more photos please contact me before purchase. I'm always happy to answer any questions.
Should it be necessary to return a purchase the buyer will be responsible for the return shipping . Also the original shipping charge is non-refundable. It is paid to USPS and they will not offer a refund. All shipping charges are to be paid by purchaser.
Your purchase indicates that you agree with SoKookies shop policies.
Additional Policies and FAQs
Please note that SoKookie is not responsible for any extra charges at the border or delays because of them. This is the responsibility of the purchaser.
Last Updated September 20, 2013