LostWoodland

original creations in wood, clay & paper

London, United Kingdom

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

LostWoodland is taking a short break

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SomethingHorse

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Shop policies

Last updated on May 10, 2022

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We try to keep our shop as environmentally friendly as we can by buying recycled packaging and re-using packaging materials whenever we can.

We want the things that we make to make other people happy and really value your feedback. Please convo us as soon as you have any problems or if there are any questions you need to ask.

Accepted payment methods

Paypal

Returns & exchanges

See item details for return and exchange eligibility.

Payment

We accept payment via paypal. If you don't have a paypal account, it's really easy to open one, you don't even have to have a credit card, and it offers you the protection of shopping online without giving out your bank account/ credit card details to any 3rd parties. Here is a link to a page where you can open a paypal account (it takes a few days to verify) Just copy and paste the link into your browser window:
https://www.paypal-marketing.co.uk/whypaypal/index.htm

Shipping

We aim to dispatch all orders within 48 hours. We will email you to let you know when your item has been sent, and will inform you if any unforseen delay arises.

All items are sent by Royal Mail, their estimated delivery times are as follows:

UNITED KINGDOM: All items ship by first class mail and should reach you by the next working day.

EUROPE: In Western Europe items should reach you within three days and in Eastern Europe within five working days

USA & THE REST OF THE WORLD: Items should reach you in five to seven working days.

Additional policies and FAQs

We very much hope that you will be happy with with your purchase, and that our handmade items will give you enjoyment and enrich your home. We aim to offer you a really first rate and caring customer service. If you feel that we have failed in any of these things, please contact us about it so that we can resolve the issue. If you feel that we have succeeded, we'd really appreciate it if you could leave a positive comment on Etsy feedback.

many thanks

Sammi and Joe