Custom-Made Wedding Jewelry by Ruth Barzel
SophisticatedBride's Shop Policies
Hello! I'm Ruth Barzel, the designer behind SophisticatedBride. All the jewelry in my shop is designed and made by me in my home studio in Arlington, Virginia, where I lie with my family. I also create other of jewelry; you can see all of it on my website at www.ruthbarzel.com.
I accept PayPal, checks, and credit cards. If you would like to pay by check, please contact me for my address. I will ship your item after I receive your check and it has clear my account. If you would like to pay directly with a credit card (not through PayPal), please contact me, and we will arrange for you to provide me with your credit card information.
All packages are insured. Shipping within the United States via insured 1st class U.S. mail is free. If you need your items shipped by a different method, please contact me for rates. If anything goes wrong with the shipment, I will be responsible for refunding your payment or sending you a duplicate item.
Refunds and Exchanges
My goal is for you to be completely happy with your jewelry! Returns on listed items are accepted within 1 week after receipt for items in new, unused condition. Please pack items carefully and insure your package against loss or damage. The buyer is responsible for return shipping fees and insurance costs. I cannot be responsible for returned items lost or damaged in transit.
Creating custom pieces often requires me to order stones and materials. Therefore, any returns of custom orders will be charged a 30% restocking fee. "Custom orders" refer to any pieces in colors not pictured in the photos of the item. If you have any questions about this please get in touch with me. I will work with you to try to make sure your jewelry is exactly what you want.
Last Updated May 8, 2012