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SophisticatedFlowers' Shop Announcement

Welcome to Sophisticated Lady!

We're offering high quality handmade accesories with a vintage touch. Each item is made with care, using the best silk flowers and good craft materials, and trying to get a natural look. Most of the products are vintage inspired from 30s, 40s and 50s, made to compliment any style, for weddings, events or even fashion shootings, apart from the well known retro and pin up looks.

Ordering info:

If you need the item for any special event just tell us in your email and we'll do our best to make it possible.

Payment and shipping:

We do combine shipping and sell to any part of the world, for buyers inside Germany and UE we accept bank transferences, paypal and money orders, for international customers only paypal please, in case of not having paypal account they're offering now the option to use it without previous registration. I do ship 2-3 times a week, from monday to friday, for special items please allow a couple of days extra and custom ones will always depend on the craft material you chose. Orders take usually 3-5 days, for larger ones allow a couple of days more depending on the day of the week.
PLEASE NOTE:
International packages only signed over 30 euro cost, if you want your packaged signed make a note with your order. Orders inside Germany are sent not registered unless customer asks for it.
Payment within the 7 days after the order, please. If there's any problem just send a message here to let me know when is the payment going to be placed. If the payment is not cleared after 8 days and we don't get an answer from the buyer, we will cancel the order, don't take any more from the same person and report it to Etsy.

About our items and custom orders:

Hair flowers are secured on a 2" alligator clip for small items and 3 1/2" for big ones, we have a big variety of hair clips, so if you prefer your item mounted on french barrettes in any size just ask! If you're looking for any flower, in any colour or style and can't find it here just send an email telling us what you need, custom orders are more than welcome.
Hair ribbon clips are made of top quality grosgrain, size is always in the description, and beautiful charms in lucite, plastic/nylon or metal, if you can't find what you're looking for just email us with the color/pattern/size of ribbon and the charm you have in mind!

Refunds:

Refunds and exchanges are usually not allowed, but exceptions are possible, so for any problem just contact us.

Galleries:

Do you have a picture using our accesories? send it to us and get 10% discount for your next order! we love our customers pictures.

Now in facebook!! add us! http://www.facebook.com/sophisticatedlady.accesories

PLEASE READ: if you need an item for any special event, please, order it 25-30 days in advance for international customers (items can take up to 6 weeks if the customs play their game), and 10-15 days if you're in Germany. There's no way to send express packages and delivery time always varies, so place your order soon as possible to be sure it will arrive on time! customs can also delay the arrival of the package more than 2 weeks.
If you live out of the EU and don't have paypal please ask BEFORE placing your order, not after.
Shipping cost is the result of the post itself and packing material (top quality beautiful hard boxes) and believe me, is the cheapest possible, if you don't agree with the price, please don't buy.
Please, read carefully the descriptions of the items before buying, size and colour are always specified when not pictured, but in case you have any problem with your item, contact us BEFORE leaving feedback, and we'll do our best to help you.