Southern Pearl Designs
SouthernPearlDesigns' Shop Policies
Southern Pearl Designs accepts Paypal and all major credit cards as forms of payment.
All of our items ship between 10-14 days after receiving payment. If you need it sooner send me a message. We will be happy to rush you your items by the date needed as long as it is discussed, as most items are made to order.
We ship everything USPS Priority which has a 2-3 day shipping time. My shipping price does include a tracking confirmation number. I will send you the number after your item has been sent.
We will ship internationally. Prices for international shipping must be requested and discussed via message/contact through etsy/email. International items do not include a tracking number but most items can be tracked through the customs number.
Refunds and Exchanges
Items are made to order and are non-refundable unless arranged prior to sale. If refund is made it will only include purchase price, not shipping and handling.
Items approved for a return must be shipped back undamaged for full refund or a percentage of the sale price will be deducted for damage.
If initial sale item arrives damaged, please contact me and we will work what works best for you ( partial refund, return for replacement or return).
Last Updated September 1, 2013