handmade in Los Angeles
Squawberry's Shop Policies
I want to make sure that everyone is happy with their purchase & that you will be a return customer!
I accept paypal. Payment must be cleared before item is shipped. If you would like to cancel your payment, you must get in touch with me before the item is shipped, otherwise cancellation isn't an option.
Over night shipping is available, but the difference will have to be paid by the buyer.
I ship every package out with a tracking number. I like to make sure that my customer receives their package within a reasonable time.
International customs are to be paid by the buyer.
Please let me know in the comments if you need to upgrade shipping or for anything else!
Refunds and Exchanges
Please make sure to check the measurements of the item before purchase. Clothing items can only be exchanged for another item. No returns. Item can only be exchanged if it does not show signs of wear or wash. Return shipping to be paid by buyer.
If shirt or item is damaged not due to normal wear (if ink smudges, etc) send me an e-mail & we can work out an exchange. Return postage will be paid by seller if the buyer can show proof of damage before sending damaged item back.
Additional Policies and FAQs
I would love to do custom orders, but within reason, I have to o.k. the order. Wholesale & consignment are also options, of course we need to talk about it first. Please send me a message if you would like me to make a custom order or listing for you.
Clothing is guaranteed machine washable, check for "Refunds & exchanges" to see what is acceptable in case something happens to your item.
Squawberry [!at] gmail.com
Last Updated May 1, 2012