SteampunkWasteland's Shop Policies
Welcome to Steampunk Wasteland. If you're into Steampunk, Post Apocalyptic, Dystopian or a number of other generas, you've come to the right place. I've been making and selling handmade accessories for a few years now, mainly just to friends and other people who wanted something different and unique. I enjoy taking something old and transforming it into a piece that people will enjoy. All of my items are either painted, modified or completely handmade by me and I believe that any one of my accessories would look great on your costume at any convention or party.
My customers are very important to me, so If you have any questions please feel free to contact me. I will get back to you ASAP.
Thank you for visiting
I prefer PayPal as the form of payment. If you have any questions or would like to use another form of payment, please contact me and I'll do my best to work with you.
If you're paying with an e-check, please note that I do not start work on the order until the e-check is cleared.
DOMESTIC ORDERS: I ship USPS Priority and First Class for domestic orders. Most items ship within 2-4 business days after purchase payment date. Shipments usually arrive within 2-3 days (Excluding Sundays and Holidays).
SHIP TIMES ARE LONGER DURING THE HOLIDAY SEASONS (OCTOBER-DECEMBER). Be sure to order earlier than expected. If you need something quickly, please convo me and I'll do my best to help.
INTERNATIONAL ORDERS: Orders are shipped USPS First Class. The USPS DOES NOT issue tracking numbers for international shipping. So I strongly advise all international customers to purchase insurance. Please convo me for a quote on insurance. Once your order leaves my hands, I am not liable for loss ,theft, damage or any delay during shipping time.
NOTE: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.
Refunds and Exchanges
I accept returns up to 7 days after buyer receives their purchase. Price of purchase will be refunded minus shipping. The buyer is responsible for return shipping cost. The product needs to be in the same condition as when it was shipped to the buyer. No missing parts and free from odors (cigarette smoke, perfume, etc.)
If your order is shipped and returned (Cannot be delivered) you will need to pay for the order to be shipped again. If you no longer want the order and if it has been less than 30 days, I will give you a refund of the original order minus shipping.
INTERNATIONAL CUSTOMERS: Please let me know if your order hasn't arrived within 45 days. No refund is given after 45 days of shipping.
The gas masks and respirators are made out of rubber and do have a slight odor. If you are allergic to rubber or are sensitive to odors, I ask that you DO NOT purchase the gas masks or respirators.
No Refund is issued on gas masks and respirators because they have to be disposed of and cannot be resold due to them being worn over the mouth.
Additional Policies and FAQs
I do take some custom orders if I feel that I can give the customer a great product. Please convo me with your inquiry. All custom order must be paid up front before I start work.
PLEASE NOTE: If you need an order shipped to a different address, please DO NOT use "Note to Seller". I don't always see those in time. Send me a convo message so I see it and you are sure to get your order to the right place.
Also, if you're wanting something different (paint color, lettering, etc), Make sure you send me a message via "Custom Order". I need to make sure that I have the correct colors for you or that I'm able to do the lettering you want. DO NOT use the "Note to Seller" to do this. I don't always see the message and I need to be able to convo with you so I can make sure I get you exactly what you want.
Last Updated December 19, 2012