StewArtStuff's Shop Policies
Welcome to StewArtStuff. The creations you will find here are hand-made, one of a kind pieces. I hope you appreciate the beauty and craftmanship that goes into each piece for many years to come.
Credit Card payments are accepted directly through my website.
I also accept PayPal.
You do not need a Paypal account to pay for your order through Paypal.
Click the PayPal payment button and it will give you the option to pay with credit card without signing up for a Paypal account.
Payment is due within 3 days of purchase.
Items will be shipped after the confimation of payment is recieved.
If payment is not recieved within 3 days and no other arrangements have been made, the order will be canceled and the item will be re-listed for sale
Orders will be shipped within 1-3 business days (usually the same day). I try and provide tracking numbers when possible so you can estimate the arrival day. See individual products for shipping costs. I recylce. Therefore, some/all of the packing materials may have been used once already. This benefits all of us and keeps the cost of shipping to a minimum.
If you need an item by a certain date, PLEASE contact me right away to inquire about RUSH shipping options through the 'Contact the shop Owner' link. I can adjust the shipping fee for express delivery if you need.
Insurance is available at your request and for an additional charge.
All items will be shipped to your Etsy address unless you tell me otherwise.
Refunds and Exchanges
Satisfaction Gauranteed! If you are not completely satisfied with your purchase you may return it within 5 business days of receipt of your item. (No refunds after 5 business days)
Customers are responsible for return shipping costs. Items must be returned in the same condition in which they were received. Returned items must be shipped back to me with delivery confirmation.
Your purchase will be packed with care to ensure that it arrives in perfect condition. Unfortunately, bad things can happen during the delivery process. If your package/purchase does not arrive in perfect condition, please notify me as soon as possible and I will begin working on a replacement if possible or a refund.
Additional Policies and FAQs
Each piece is hand-crafted and assembled using stained glass techniques and adhesives. They have survived the rigorous cleaning and polishing that follow the assembly of each creation. Some items may have decorative accents not suitable for children.
I stand behind everything I make and sell. Please let me know if you are not completeley satisfied and I will either offer a replacement of equal value or refund your money (less shipping) once the product is returned to me (must be returned within 5 business days from the day you recieved it).
Last Updated October 17, 2012