StonefishDecor's Shop Policies
Welcome to my shop! Hope you like what you see. Most of my items currently in the store in made from either travertine or slate, but hopefully in the future you may see some other types of material such as mosaic glass or some woodworking projects. Feel free to contact me with any questions. If I can help in anyway to make a transaction easier for you , let me know.
I currently only accept Paypal as I have had problems in the past dealing with money orders and personal checks
I prefer to ship via USPS‘s Priority Mail flat rate boxes which I use for most of my items. If more than one item is purchased and if one requires a medium or large box, I will make every attempt to package the items in the same box in order to save you shipping. I can do International shipping but be aware it can be expensive. Should any items have to be sent Parcel Post I will use a shipping estimate to the farthest US location and refund the difference. Packages go out in 3 business days.
Refunds and Exchanges
I make every effort to package my items to prevent damage, but should you receive your purchase damaged and can show me through a picture via email, I will be happy to ship you a replacement. If you are unhappy with your purchase for any other reason, contact me and I am sure we can work something out. If you want to return the item, I will refund the price of the item, shipping excluded.
Additional Policies and FAQs
See something you like but want it tweaked a little of something of your own design. Contact me and I’ll let you know if I can do it. If not, I’ll try and steer you in the right direction to someone who can.
Last Updated March 14, 2011