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SunshineAndPop's Shop Announcement

*** NOTICE *** - Due to a glitch in our Instant Download System, we are in the process of switching our listings over to Etsy's Instant Download System. We are working hard to put all instant download items back online, however please bear with us during this time of transition. If you do not see a listing your are interested, please send us a message!

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Sunshine & Pop Designs offers a fabulous selection of digital clipart, DIY party printables, digital invitations, printable party decor, digital scrapbook paper, digital backgrounds, printable banners, and photo booth props. We are continually adding more stuff daily so check back often! ADMIRE OUR SHOP to keep up with our new products!

* LABEL WITH LOVE* We are so excited to share the news! We just recently opened a second Etsy shop with her dear friend Andrea. Stop by and take a look! We specialize in printed wine and champagne bottle labels that are weatherproof and removable!

https://www.etsy.com/shop/LabelWithLove

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CUSTOM ORDERS (for items not currently offered in the shop):
We are currently working hard to bring you exciting new designs and are not able to accept custom projects at the moment.

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{HOURS OF OPERATION}
While our Etsy shop is always open 24 hours for purchases, please see below for standard hours of operation for customer service, communication and design. Sunshine and Pop Designs in based in Hawaii so please note the time difference.

MONDAY - FRIDAY: 9am - 6 pm (Hawaii Standard Time), however hours may vary depending on family schedule.
SATURDAY & SUNDAY: Closed

*Customized orders made on Sundays and/or AFTER 6:59 HST (11:59 PM EST) will be considered as purchased the FOLLOWING DAY, regardless of time zone.

* INVITATION / CUSTOMIZED BANNER PRODUCTION SCHEDULE (Non-Holidays/Vacations)

DAY PURCHASED WILL RECEIVE PROOFS ON OR BEFORE (Based on HST)
Monday ----------------------- Thursday (end of day)
Tuesday ---------------------- Friday (end of day)
Wednesday ------------------ Saturday (end of day)
Thursday ---------------------- Monday (end of day)
Friday -------------------------- Tuesday (end of day)
Saturday ---------------------- Wednesday (end of day)
Sunday ------------------------ Wednesday (end of day)

* PARTY PACKAGE / CUSTOMIZED PARTY ITEMS PRODUCTION SCHEDULE*(Non-Holidays)

DAY PURCHASED WILL RECEIVE PROOFS ON OR BEFORE
Monday ----------------------- Friday (end of day)
Tuesday --------------------- Friday (end of day)
Wednesday ------------------ Saturday (end of day)
Thursday --------------------- Tuesday (end of day)
Friday ------------------------- Wednesdat (end of day)
Saturday ---------------------- Thursday (end of day)
Sunday ----------------------- Thursday (end of day)

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I am a WAHM (Work at Home Mom), so I work around my family’s schedule. While I strive to be available during standard business hours, it also means I may be answering messages and fulfilling orders during nap times or in the evening after the hubby is home for the night. Weekends are typically reserved for family time, however Customer Service is very important and I work hard to get back to any correspondence as soon as possible.

*Customized orders made on Weekends and/or after standard operating hours will be considered as purchased the following day. Customer service is very important and I always try to get back to you as soon as possible even outside of business hours!

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LIKE US ON FACEBOOK FOR INFO ON FREEBIES, NEW PRODUCTS, AND SALES! http://www.facebook.com/sunshineandpop

FOLLOW OUR PINS ON PINTEREST - user name CyraLucia

BLOG COMING SOON

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Commercial License available

SunshineAndPop's Shop Policies

Welcome

Aloha and welcome to Sunshine and Pop Designs Hawaii! We love to create and celebrate. We offer a great selection of Printable Party Decorations, Digital Papers, & Clip Art. Feel free to browse the shop and contact us with any questions!

Payment

Paypal and credit cards accepted

Shipping

All files are digital and will be sent to your email address on file with Etsy. No physical product will be shipped with your purchase.

Refunds and Exchanges

All sales are final, however due to the nature of my digital products, I am happy to resend any file that has been corrupted or does not work. Please send any questions regarding our products prior to purchase.

Additional Policies and FAQs

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{HOURS OF OPERATION}
While our Etsy shop is always open 24 hours for purchases, please see below for standard hours of operation for customer service, communication and design. Sunshine and Pop Designs in based in Hawaii so please note the time difference.

MONDAY - FRIDAY: 9am - 6 pm (Hawaii Standard Time), however hours may vary depending on family schedule.
SATURDAY & SUNDAY: Closed


*Customized orders made on Sundays and/or AFTER 6:59 HST (11:59 PM EST) will be considered as purchased the FOLLOWING DAY, regardless of time zone.

* INVITATION / CUSTOMIZED BANNER PRODUCTION SCHEDULE (Non-Holidays/Vacations)

DAY PURCHASED WILL RECEIVE PROOFS ON OR BEFORE (Based on HST)
Monday ----------------------- Thursday (end of day)
Tuesday ---------------------- Friday (end of day)
Wednesday ------------------ Saturday (end of day)
Thursday ---------------------- Monday (end of day)
Friday -------------------------- Tuesday (end of day)
Saturday ---------------------- Wednesday (end of day)
Sunday ------------------------ Wednesday (end of day)

* PARTY PACKAGE / CUSTOMIZED PARTY ITEMS PRODUCTION SCHEDULE*(Non-Holidays)

DAY PURCHASED WILL RECEIVE PROOFS ON OR BEFORE
Monday ----------------------- Friday (end of day)
Tuesday --------------------- Friday (end of day)
Wednesday ------------------ Saturday (end of day)
Thursday --------------------- Tuesday (end of day)
Friday ------------------------- Wednesdat (end of day)
Saturday ---------------------- Thursday (end of day)
Sunday ----------------------- Thursday (end of day)


{INSTANT DOWNLOADS}
Sunshine and Pop was one of the first shops to feature INSTANT DOWNLOADS! This fantastic feature allows you to receive your files within about 5 minutes of payment confirmation. The files will be sentto your email address on file with Etsy once your payment has cleared. Just look for listings starting with INSTANT DOWNLOAD!

***DID YOU ORDER AN ITEM WITH INSTANT DOWNLOAD BUT HAVEN'T RECEIVED YOUR EMAIL WITH DOWNLOAD LINK ? No problem!

Just visit the http://etsy.crafthub.me/orders with your Etsy Order # and email address handy and you can access your download page! Please allow about 10 minutes for your order and payment to process before attempting to load your download page.

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CUSTOM ORDERS (for items not currently offered in the shop):
We are currently working hard to bring you exciting new designs and are not able to accept custom projects at the moment.

////////////////////////////////////////////////////////////////////////////
.
I am a WAHM (Work at Home Mom), so I work around my family’s schedule. While I strive to be available during standard business hours, it also means I may be answering messages and fulfilling orders during nap times or in the evening after the hubby is home for the night. Weekends are typically reserved for family time, however Customer Service is very important and I work hard to get back to any correspondence as soon as possible.

*Customized orders made on Weekends and/or after standard operating hours will be considered as purchased the following day. Customer service is very important and I always try to get back to you as soon as possible even outside of business hours!

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NOTE FOR OTHER PARTY PRINTABLE SELLERS
If you are interested in purchasing any of my printable items for personal use, please message me prior to purchase. Otherwise, sales may not be honored for business and copyright purposes and will be canceled and refunded. This policy does not apply to clip art or digital paper.

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REPLACEMENT FILES - 90 DAY WINDOW

It is the buyer's responsibility to save & back-up any digital purchases from our shop. We will provide a one time complimentary reset of your instant download link for you to retrieve your files within 90 days of your original purchase.

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YOUR LICENSE WITH PURCHASE ALLOWS FOR THE FOLLOWING USES:
Your license with purchase is designed for small craft businesses where artwork is used for hand making items or hand finishing printed items for sale in craft markets and craft sites. Any images included in digital files must be flattened so that images cannot be extracted.


WHAT'S OK:

-Any Personal Use
-Personal Blogs, Websites
-Photo cards digital or printed (of the personal or small commercial type).
-School, church, charity Newsletter design (printed or digital).
-Printed and Digital Goods such as stationery, invitations, cards, labels, party supplies, etc are always ok for personal use HOWEVER all digital products must be flattened and cannot just be placed on a blank page. Any products used for commercial sale must be incorporated into a design. Images may not be used in blank templates that are sold to others in order for them to resell.

*Note - any listing using our items must give credit for my designs. A no credit license is available for an additional fee. Please contact us for more details.

LOGO DESIGN
- Any banner, label, or border is ok for logo use
- All other clip art illustrations require additional licensing for use in logo design. Please contact us at for more info.


NOT PERMITTED
-Images resold in digital scrapbooking, Photoshop kit, design template with extractable images, and clip art kits
-No resale as is
-Absolutely no freebies or sharing. License covers purchaser only.
-No claiming artwork as your own.
-Graphics placed on plain white background and sold as-is. Graphics must be used as a part of an overall design.
-Graphics cannot be sold on any print on demand site (CafePress, Zazzle) as is and must be incorporated into a design.
-Printed and redistributed as is.
-No use in mass production
-Clip art illustrations (exception: banners, borders and labels are ok) may not be used on any form of wall art, fabric design, or mass produced design without prior licensing.


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BUYER IS RESPONSIBLE FOR UNDERSTANDING THE PROPER USAGE OF FILES PRIOR TO PURCHASE.

In purchasing any item from Sunshine and Pop desgins, you agree that you are responisble for understanding how to use the file as well as having the proper software to use the files. I can only offer limited technical support at this time for my items due to time constraints (although I am happy to help where I can).

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COPYRIGHT
All images, designs, listing details, and instructions for use are the intellectual property of Sunshine and Pop Designs Hawaii and cannot be claimed as your own. Any violators will be prosecuted to the fullest extent of the law. Etsy will be notified immediately for any shops found using our intellectual property unlawfully.


No credit license available. Please contact Cyra at cyra [!at] sunshinepopdesigns.com for more details.


© Sunshine and Pop Designs Hawaii


***If you are a manufacturer interested in licensing my designs, please contact me for more information.***


Thank you for visiting my shop and happy crafting!

Cyra

Seller Information

© 2012 Sunshine and Pop Designs Hawaii

Last Updated March 25, 2014