Seasonal and Holiday Soaps are Now Available
SusquehannaSoapWorks' Shop Policies
Welcome to Susquehanna Soap Works! I appreciate you taking time to check out our hand crafted cold process soaps. I have a passion for soapmaking, and I strive to create many different scents, appearances, and skin pampering properties. I hope you visit often!
All of our cold process soaps are made the old-fashioned way, and they contain no detergents or other artificial lathering agents. We use excellent quality, vegetable based oils in all of our soap formulas. We incorporate essential oils and quality fragrance oils depending on availability and purpose of the soap formula. We also incorporate botanicals that may be a beneficial addition to many of our soaps.
Handcrafted soaps are cured for a minimum of four weeks prior to being offered for sale. I am able to design a special soap formula just for you as a special order, and I also welcome wholesale orders.
All of our soaps are made with quality, natural ingredients, so please discontinue use immediately if you experience any type of skin reaction. Also, to extend the life of your soap, keep the bar dry between uses.
Payment is due upon checkout.
We accept the following forms of payment:
Paypal, and Credit/Debit Cards (Visa, MasterCard, Discover, American Express).
All packages shipped to PA will be charged 6% Sales Tax.
We ship items within 1-2 business days of payment received Monday through Friday.
Refunds and Exchanges
Due to the handmade nature of our products, we are not able to accept returns/exchanges. I will work with you to gain your satisfaction if you are unhappy with any of our products. Customer service and satisfaction is a priority, and I want to earn your respect and business.
Additional Policies and FAQs
If you would like a custom order we'd love to help you out!! Contact us for more information on timeframes.
If you have any questions, please contact us and we’ll be happy to give you the answers you need.
Last Updated November 20, 2012