SycamoreHill's Shop Policies
W E L C O M E to The Home of the O R I G I N A L Upcycled Vintage Coffee & Espresso Spoons™ & A Uniquely Set Table™. Unique & Whimsical Hand Stamped Vintage Silverware by Original Creator/Artist Kelly Galanos.
Sycamore Hill is THE O R I G I N A L in offering upcycled hand stamped vintage silver tabletop pieces ~ The Original Upcycled Vintage Coffee & Espresso Spoons™ and A Uniquely Set Table™. The originality of my designs and style of my handmade work is signature to the Sycamore Hill brand. I am the creator/designer of the Vintage Coffee Spoon Collection. The quality of my silver selection and the workmanship of my collection is unmatched. I take great pride in my creations and the unique product line I've created. I spend time with each of my clients to ensure that they have selected a silver pattern that suits their personal style. I have over 100 different patterns in stock ~ and the selections are as varied as the collection is extensive. I have been collecting silver for years ~ it's my passion!
I have designed A Uniquely Set Table™ - a full line of unique hand-stamped vintage tabletop pieces that will have you entertaining in style, with flair, from appetizers through desserts ~ not to mention a little bit of everything in between for your home and garden!
If you do not see what it is you are looking for, whether it simply be as basic as bridal sets, or have simply have an idea for a custom item, please contact me. Together we will select the perfect pattern and create a gorgeous piece.
G I F T W R A P P I N G All items will arrive beautifully and organically wrapped in the Sycamore Hill signature style and ready for gift-giving. You will be very pleased to present your gift, or if for yourself ~ to reuse the trimmings for your own gift-giving. In effect, "paying it forward" in a green way. Recycle ~ Repurpose ~ Reuse.
Please contact me if you have any questions or special requests for gifting. Personalized gift note enclosures are always available at no additional cost.
P A Y M E N T PayPal is the preferred method of payment for Sycamore Hill purchases. Paypal ensures a safe and secure transaction, as well as timely receipt of your purchase. Even if you do NOT have a PayPal account, you CAN make a credit card payment through PayPal.
If you are unable to use PayPal, please contact me upon checking out so we can make arrangements for receipt of another form of payment ~ a check or money order. Please be aware that there will be a delay in shipping of your item, as I must wait until your check clears your bank , before your item will be packaged and shipped.
D O M E S T I C All purchases are shipped via USPS First Class Mail and Priority Mail. Please contact me prior to purchase if you are in need of an overnight, expedited or alternate shipping method.
I rely on the the USPS Delivery Confirmation as proof that your package has reached it's destination. Delivery confirmation is included in your shipping costs; however, if you wish to purchase additional services, such as insurance, please contact me prior to placing an order so I can adjust the listing accordingly.
Please be sure that your PayPal account reflects the correct shipping address. I use the PayPal address of record, because I use PayPal to print pre-addressed labels. You can easily check your address of record by viewing your PayPal receipt. Please notify me directly if you wish to have your order shipped to another location.
I N T E R N A T I O N A L Yes, I do ship Internationally. However, it is necessary that you contact me directly for information on cost of shipping and terms. Most often, I ship via INTERNATIONAL PRIORITY and the packages are received in a timely manner. However, delays in customs are always a possibility, therefore you should place your order well advance if you have a specific deadline, leaving plenty of time for shipping delays. Once a shipping method has been selected, I will set up a Reserved Listing.
Refunds and Exchanges
100% S A T I S F A C T I O N
A great portion of my business is generated by Sycamore Hill customer referrals.
I want each and every one of my customers to adore their purchase!
If for any reason you are not absolutely satisfied with my work, please let me know upon receipt. I believe that anything can be resolved smoothly with great communication.
If for any reason you wish to return an item, please be sure to NOTIFY me within three (3) days of receipt. I will happily accommodate you by issuing a complete refund, so long as the item has not been used, and is returned in the same condition it was received. Return postage will be your responsibility, as well as a small relisting fee.
On the fourth (4th) day, I will assume that you are pleased and the purchase becomes final.
Additional Policies and FAQs
G I F T W R A P P I N G
The Sycamore Hill collection arrives beautiful wrapped ready for gifting. A personalized gift note is available for enclosure with gifts sent directly to recipients ~ always at no additional cost.
C A R E of S I L V E R P L A T E
All items are sterling silver plate unless noted otherwise. All items have been cleaned and are ready for use; and, of course, all items are food safe and all-weather. I will include silver cleaning and polishing recommendations with your order upon request...HAND WASH ONLY, please. Vintage silver was never meant for the extreme temps of the modern-day dishwasher.
These pieces have graced the presence of many generations before us and in their new, upcycled form will carry on… gracing OUR homes and gardens for generations yet to come. I hope you enjoy them often!
Custom orders are welcomed and encouraged!
by KK designs llc
2028 S. Highway 53
La Grange, Kentucky 40031
SycamoreHill [!at] insightbb.com
Last Updated November 25, 2013