TaleWeavers' Shop Policies
TaleWeavers is committed to Preserving America's Heritage through basketmaking, yarnworks, and cord winding/ply-split braiding. These are crafts today that represent trades of the past. As educators, we are interested in sharing our craft with others, so we provide background information on the baskets and other items we sell.
Your questions are welcome.
Charles and Florence Elliott
You may pay by check or PayPal using the Etsy payment systems.
All shipping costs are the responsibility of the customer or client. Products are shipped via USPS, nationally by first class mail. The base Flat rate postage is $6 USA and Canada, $10 international. Priority USPS shipping is available at the current USPS rate schedule.
Refunds and Exchanges
Taleweavers works hard to design, make, and sell only the highest quality handwoven merchandise. If for any reason, you are not completely satisfied with an item purchased from TaleWeavers, you may return it for full refund, credit, or exchange within 30 days of purchase.
Please email us at weaver [!at] taleweavers.com in advance to notify us of your return or exchange. Returned items must be in original condition. Please carefully pack each returned item. We recommend you use an insured carrier (e.g. UPS, FEDEX, USPS Parcel Post) for your return. Please keep a copy of your return shipping receipt.
Returns should be sent to the following address:
2320 Powell Avenue
Erie, PA 16506
Additional Policies and FAQs
TaleWeavers appreciates your business. Your satisfaction after purchasing one of our hand crafted products is important to us. We want to keep you as a customer, and we want you to recommend our products to your friends. If for ANY reason you are unhappy or dissatisfied with any aspect of your buying experience with TaleWeavers, let us know right away, and we will do whatever we can to make the situation right for you.
Last Updated October 21, 2012