TanteQVintage's Shop Policies
Welcome to TanteQVintage Clothing! We want this to be your best vintage shopping experience and to be your source for vintage treasures online! With 30 years of customer service experience in fashion and vintage consignment sales, TanteQ is here to answer questions and provide follow-up support. We share your passion (obsession?) with and for vintage! We have an extensive network of sources: if you are looking for a specific item we may have it OR know where it is! Please feel free to ask!
TanteQ currently accepts PayPal; payment in full due on purchase.
TanteQ ships via Canada Post services. Alternative delivery carriers (ie UPS) may be required in certain geographical regions. Exact shipping carriers will be confirmed prior to shipping date, if required. TanteQ will NOT profit from shipping costs. We assure buyers that the cost to ship is the cost you pay. Overages in excess of $1.50 will be refunded. Confirmation on costs will be convo'd prior to shipping date if requested.
International custom is welcome! NOTE: International shipping is usually surface to keep costs low. MAY TAKE UP TO 6 weeks for some countries. MOST parcels arrive within 14 days. If faster delivery is required please convo for adjusted shipping rates prior to purchase.
We are located in Southern Ontario, alternative delivery methods are possible to avoid shipping costs. Please convo me to discuss!
There is NO insurance on most parcels; please convo if insurance is required.
Refunds and Exchanges
All vintage items are unique, one of a kind, just like us! Detailed descriptions and photos to point out imperfections will be provided to the very best of our ability. In the rare event of a discrepancy, TanteQ reserves the right to approve any return prior to and with all return shipping costs being responsibility of the purchaser with approval by TanteQ. Transit damage not responsibility of seller.
Additional Policies and FAQs
TanteQVintage is located in southern Ontario. We are happy to arrange delivery on larger items or multiple purchases at significant savings to the buyer! Please convo us with your location and let's negotiate!
TanteQ complies with general Etsy seller terms and conditions.
Last Updated August 26, 2013