TanyaStudio's Shop Policies
We accept PayPal or Credit Cards only.
You can check the status of your payment in your Paypal account or in the correspond invoice here on Etsy.
If you don't have Paypal account and would like to pay with your Credit Card, check this step-by-step tutorial on Etsy checkout:
Please make sure your Etsy address is correct during the checkout. We will send your package to this address and not the Paypal one. Contact us as soon as you can if you need different address to ship your order.
Terms and Delivery time:
Shipping usually takes about 2-4 weeks.
Please note, transit time may vary depending on your location and customs processing, so we can’t guarantee exact arrival time.
All packages are sent via international registered airmail from Morshansk Tambov region, Russia.
It includes tracking number.
Please note: some local postal services do not provide on-line tracking for international registered airmail. Such as: Germany, UK, France, Italy and Australian post. So we can track your package only while it's in Russia.
Refunds and Exchanges
Due to the type of product we offer being a specially customized, handmade, one of a kind our items there is no exchange or refund options or capabilities.
All Sales are final.
Last Updated April 25, 2013