TessieTextile's Shop Policies
Welcome to Tessie Textile's Place! I aspire to offer quality handcrafted items that will bring pleasure to you or the one for whom you are shopping. Be confident that I want you to be a satisfied customer and will address any concerns you may have. I believe in providing a buyer with merchandise that is fresh, clean and free of any odors (mildew, smoke, etc) and pet hair. Having sold on Ebay for a number of years I highly value my 100% rating as both a seller and a buyer. I bring that same service to Etsy.
For your convenience I receive payments through Paypal only, both US and International. A PAYPAL ACCOUNT IS NOT NECESSARY TO MAKE A PAYMENT VIA PAYPAL. All you need is the email address of the recipient. If payments are not received within 3 business days of purchase the item will be re-listed. All orders will be shipped within 3 business days after receiving payment.
Unless otherwise requested I used the most economical method for shipping, usually the US Postal Service. Items are insured only at the request of the buyer and that fee will be added to the invoice. Combined shipping will be offered for multiple purchases. International purchasers may want to contact me prior to purchase to bet the estimated shipping. Customs slips will be made out for the amount of the purchase only. Local purchases may be picked up at no charge. Any shipping over estimated by $2.00 will be refunded.
Refunds and Exchanges
Refunds are given in the event that the items received is not the item described in the listing. As covered under "Shipping" the buyer may purchase insurance to cover any loss or damage during shipping. All items are fully inspected before being shipped. If any irregularities are noticed at that time the buyer will be notified and a refund will be given.
Additional Policies and FAQs
As the items I offer are not breakable packaging us not a problem. All items are packaged in a moisture proof wrapping.All items are packaged in a moisture proof wrapping.
Last Updated February 3, 2011