Welcome! ^_^ Turn around time for all orders is currently 3-5 days. Thank you to everyone who participated in our Black Friday and Cyber Monday Sales! We will be closing December 21st and will remain closed through the end of the year. For Holiday shipping schedules, please see below...
International customers, please order by December 4th to allow processing time and shipping time, as well as extra time for your order to clear customs because the holidays tend to be very busy. I cannot guarantee that your order will arrive by Christmas, but I will do my best to make it possible and i will continue to provide you all with as much shipping information as I can, including customs form numbers and ship dates. If you must have your order by Christmas, let me know. If you want to upgrade to global priority mail, send me a message or convo and I will get you a quote for the shipping cost. :)
Domestic (USA) customers, please make sure your orders are in by December 11th if you want to receive your order by Christmas. If you need a priority shipping upgrade, please let me know and I will add the difference to your order total. Thank you! :)
Please read below for color availability information!
Effective immediately, the following colors are discontinued and not available for samples (I have a few available of each, convo for information). My current supply of these colors is strictly limited to stock on hand. I cannot make more at this time, due to unavailability of a key ingredient. :(
#13 The 13th
#20 Kali
#21 Czarina
#23 Fairytale
#93 Divine
#106 Pointsettia
The following colors are not available as samples at this time:
Pirates! Collection - Coming Soon
Breast Cancer Awareness Collection - there is a separate listing for samples of this set.
Domestic Violence Charity Collection - there is a separate listing for samples of this set.
All Glitter Blends - there is a separate listing for samples of these as they are a lot more expensive for me to make.
For coupon codes and announcements, please fan our facebook page at http://www.facebook.com/thechequeredlilyapothecary
Recall info: http://www.facebook.com/topic.php?uid=189964551030937&topic=445
Colors #22 and #106 sold prior to 06/22/2011 are being recalled, please copy/paste the link for the full information regarding the recall. All customers that I have a working email contact for have already been contacted. Feel free to convo me or email me with any further questions. :)
If you haven't purchased from me before, here's what you should know: We believe in honesty and transparency and we want our customers to be safe and happy (and to look fabulous while doing so). We use only eye-safe products in our shadows and always include safety and ingredient information on our packaging.
All swatches are shown against dry, bare skin. I strive for accuracy in my photos, but some colors have a dramatic shift that the camera cannot adequately capture, for this reason, I show photos of my products in varying lighting conditions (but always outdoor, natural light) and shoot video for each color (http://www.youtube.com/user/TheChequeredLily). I also provide a "streak" photo for each color against lightly textured black paper to give an idea of how a color goes onto the skin and what its finish is, ei: metallic, pearl, matte, glitter, etc. The use of a primer or base will enhance the brightness, opacity, and wear of any shadow and is highly recommended, especially for shadows that are very sparkly or contain a high percentage of glitter. Colors on the website may appear lighter than they actually are, this is partly due to varying monitor settings, and also partly due to camera settings and editing. If you are unhappy with a color you have received, please convo me so we can work on a solution. ^_^
We are currently accepting orders for custom colors, convo for details.
Check out our other shops:
http://the13thcupcake.etsy.com and
http://moonrisestudio.etsy.com
