Bring your ideas to life with personalized gifts
TheEmbroideryPalace's Shop Policies
PAYPAL: PayPal is my preferred method of payment and must be received before I begin working on your order. Please pay within 3 days or your order will be canceled.
NO PAYPAL ACCOUNT? That is not a problem! You can still pay if you do not have a PayPal account. Copy & paste this link into your browser for more information: http://www.etsy.com/help/article/361
NEW TO ETSY?
Use this tutorial to help you through the checkout process:
WITHIN THE US: All items are shipped First Class. It usually takes 2-5 shipping days.
LOSS/DAMAGE: The Embroidery Palace is not responsible for any items lost or damaged in shipment.
HOW LONG DOES IT TAKE? After payment is received it takes approx 2-3 weeks for compIetion. I ship orders on Mondays and Saturdays (early in the morning) following completion of your order. If you need your item sooner- contact me. Rush fee will apply.
Please contact me if you have any special shipping request!
Refunds and Exchanges
Due to the nature of my business, all personalized items are NON REFUNDABLE
Additional Policies and FAQs
Last Updated January 30, 2012