TheEnchantedSquare's Shop Policies
Thank you for looking at my shop. If you have any questions for me please feel free to convo me and I will be happy to get right back to you.
I accept Payment Via PayPal or by Money Order.
I do ask that Money Orders arrive within 7 Days of purchase.
I will be able to ship already made items with-in 3-4 days of receiving payment, usually the next day. For custom orders I require 15-30 days depending on the item ordered and availability of fabric. I will always keep you updated on the status of a custom ordered item.
I am able to ship Worldwide.
I ship using USPS First Class for lighter/smaller items and Priority Mail for larger items. These include Delivery Confirmation sent to your e-mail.
If you would like me to add insurance to an item please convo me. This option will be paid by the Buyer.
Refunds and Exchanges
I will honor a refund/return only if the item purchased has been be accepted if the item has been intolerably misrepresented or the wrong item has been sent. Unfortunately Buyers remorse does not qualify.
I requre notification within 3 days of the Buyer receiving the item. The refund will only be given for the purchase price of the item and does not include any shipping costs.
Buyers who notify me later then the 3 days of an item being received will be given the option to only exchange that item. Again, the Buyer will be responsible for the shipping costs.
Additional Policies and FAQs
INTERNATIONAL BUYERS: International shipping is not traceable from the US, therefore Delivery can not be guaranteed. Please advise me if you wish to pay for added insurance costs that will help to guarantee the Delivery of your item/package.
Please be aware of the mailing restrictions within your own country. If these items are not allowed to be shipped into your country, please be advised I will not be responsible if customs takes possession of your package.
In addition, International Buyers are responsible for all fees, taxes, and duties associated with shipping packages to their respective country.
Last Updated October 2, 2012