TheMiniMango's Shop Policies
Welcome to The Mini Mango! Simple, classic, Jewelry.
I specialize in vintage and new unique and TINY stud earrings. Most earrings in my shop are under 10mm in size. The "teeny tiny" collection averages about 4mm in size. In each set of photos on the side of each item, you will see my hand holding the pair to gauge for size or a coin to gauge for size. Note: I have rather small hands, so earrings will probably be slightly smaller than expected.
In case you are wondering where my vintage supplies come from..ahhh..I'll keep that a secret. I will tell you that I get them from suppliers who tirelessly dig through warehouses to find nothing, but the best for me! I get what is called "new, old stock", meaning they were made, but never circulated. So, when I find something I like, I buy as many as I can of those cabochons, since they are limited. However, that is why you will see earrings re-listed, because I do have multiple cabochons for each style. Sometimes I have many...sometimes I only can get a few, it just depends.
Below are my Etsy Shop Policies:
The Mini Mango accepts PayPal and major credit cards.
I normally ship USPS, First Class Mail (2-5 days). If you would like an alternative method, please convo me and we can discuss something different. HOWEVER: there is a priority mail listing available for purchase on the left hand side of my shop page. You can just add this item to your cart like you would any other item. This is for customers living within the United States only. International customers must contact me for pricing.
~~~Just an FYI: The earrings are made to order. It takes me several days generally to make them and let them dry. Then they are packaged up, and I usually get to the post office about twice a week. Please allow 1-2 weeks for delivery depending on volume of orders and mail time delivery. Thanks!
**IMPORTANT: The seller is NOT responsible for items lost in the mail! Attention international customers: there is no way to track items once they leave the United States! If they are lost outside the United States, that is not my problem. Sorry :(
Refunds and Exchanges
Return your item within 30 days for a full refund, less shipping. Shipping is the responsibility of the buyer. Items returned damaged or missing components will not be refunded.
See next section for repairs...
Additional Policies and FAQs
My earrings are very small. This needs to be kept in mind at all times. When taking the back off and putting it on, EXTRA care needs to be taken. Grab as much of the earring AND the post TOGETHER when pulling the back off. This will help, since they are so tiny. (Not trying to freak you out, just offering some helpful advice to save both you and me the trouble of having to go through a repair). For children, it is best if an adult helps them.
Depending on the style of earring, I may use butterfly clutch or silicone rubber earring backs. If you have a preference just leave me a note in the "message to seller" box.
You may notice extra glue around the post on the back of your earring. This is normal and sometimes necessary to provide a strong bond between the post and the earring itself. Again, due to the tiny size of the earrings, a strong adhesive and extra glue is often required. This should not be a cause for concern. The little size of the earrings does not leave much to hold on to, so a lot of force is put upon them when pulling the earring back on and off. If by chance the post does separate from the earring itself, I will arrange a way to fix it for free assuming is has only been a reasonable amount of time since your order; just contact me.
If it has been months since your order was placed, and the earrings have broken, I can only tell you how to repair them, since I do not know how they were handled or treated. Surely, you can understand.
If you would like something customized, certain colors, please convo me and I can create a special listing for you. All customized orders are non refundable.
Last Updated April 1, 2013