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Shop Owner
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Lawrenceville, GA,
United States - Contact
- Profile
- Favorites
- Circles: 94
- Feedback: 2021, 100% pos.
Shop Info
- TheModDog
- Opened on Jan 30, 2008
- Policies
- Request custom item
- 4534 sales
- 3159 admirers
TheModDog's Shop Policies
Welcome
I gladly welcome special requests for custom orders. You can convo me or e-mail me at kyra [!at] themoddog.com Everything in my shop is handmade by me and made to order.
A percentage of every sale is donated to local Georgia rescues, mainly the Atlanta Weimaraner Club Rescue (www.altantalovesweims.org)
Payment
I accept paypal, checks (please allow 7-10 days to clear), money orders, and cash (local pick-up only).
Shipping
I always ship USPS First Class which includes delivery confirmation(US ONLY). If you want your order insured please let me know and I will send you an updated paypal invoice with the insurance added. If you don't pay the extra for insurance I am not responsible for any orders lost in the mail.
Quicker shipping methods are also available upon request.
If you live locally I am more than happy to arrange a pickup and void the shipping costs. Just e-mail me at kyra [!at] themoddog.com
Refunds and Exchanges
If you ever have any problems with anything you purchase from me PLEASE feel free to contact me and I will be more than willing to work things out. I do not accept returns but may be willing to exchange things out if they are really not to your liking.
Additional Policies and FAQs
Q: How do I measurement my pet's neck?
A: I recommend using a soft tape measure (not the kind in your dad's tool box) and if you don't have one of those, use a piece of string and a ruler. Measure around the widest part of your pet's neck, or where their collar sits. Don't measure too loosely, as I add 3"-5"(depending on the collar size) to the measurement you give me to ensure the collar has room for adjustment. Now that wasn't so difficult, was it?
Q: How do I wash my collar?
A: I hand wash all my dog's collars in warm water with hand soap, shampoo, or dish soap, just nothing harsh. Some of my customers throw their collars in the washing machine, and have had no problems, but I think hand washing them makes them look nicer longer. I wouldn't recommend machine washing any of the collars that are screen printed. I also just had a customer tell me she washes her collars in the top rack of her dishwasher with NON BLEACH detergent and it works great, but I haven't done this so I don't know. And I always recommend that you hang the collars to dry.
Last Updated November 26, 2011