TheQuiltHandler's Shop Policies
Welcome to Quilt Handler where we love to create and are inspired by color and design! We specialize in cosmetic bags, baby quilts and personalized baby bibs. Our biggest seller is baby bibs to announce pregnancies.
We accept Paypal and direct checkout.
If payment is not received within 48 hours of your order we will cancel the order and assume you placed it by mistake.
All in stock items are shipped within 3 days of receiving payment. Some exceptions may apply due to holidays. If you need a rush order please message us and let us know. We ship via United States Postal Service and track all orders and use delivery confirmation. We take care of these costs so they are not passed on to you the buyer.
Custom orders are usually shipped within 7 days. However, contact us for more information on your item.
Custom baby quilts will take at least 3 months to complete.
All items are placed in plastic bags before being shipped. This ensures the product reaches you in the same condition it left the shop in.
The Quilt Handler does offer international shipping. If you would like a product shipped internationally, please send us a message so we can calculate shipping costs for you. Keep in mind that all items are shipped first class. If you need something priority please contact us before ordering your product. Items shipped internationally do tend to take longer to arrive due to customs. We cannot control delays at customs. However, we do our best to ensure the item arrives in a timely manner.
Refunds and Exchanges
Please contact us within 48 hours of receiving your item if you are unsatisfied with the product. We will do our best to rectify any situation that might occur which leaves a customer dissatisfied. We value open communication and encourage you to contact us should a problem arise.
We accept refunds within the first 30 days of purchase. Buyer must pay shipping costs and item must be returned in unused condition before refund is accepted.
Custom orders are not subject to a refund. However, we will do our best to fix any problems that might arise.
Additional Policies and FAQs
I am available to do custom orders. If you have an idea and would like to discuss having custom work done please contact me and we will work together to make your idea a reality :) All custom work must be paid for in full before we start on production.
If you are interested in a custom baby quilt I will need at least 3 months to work on it and prices start at $150 for a simple 30 X 30 quilt. Contact me for more information.
All of my products should be washed on a gentle cycle using mild detergent. If there are special washing instructions for a piece I will include them with your item.
Nikki [!at] quilthandler.com
Last Updated December 22, 2012