TheSCOOPatBOOPS' Shop Policies
Custom, Hand Sculpted Fine Silver (.999) Charms and Pendants.
Technically you have three days to send in payment, but if you need more time please contact me and I could give you one week (7 days) To complete any and all payments through ETSY. I'd most rather you'd pay me through paypal. Other payment options are available. Please contact me if you do not have paypal, or you are unable to register with them. As soon as payment comes through I will give you a positive feedback for your quick payment, and will send your items ASAP. For custom orders up front payment is required, or half up front. Due to recent precautions for Etsy, I will no longer be doing any work before payment.
I buy my own packing supplies and I also recycle some. My shipping prices are never unrealistic. Maybe a bit too low at times. Delivery confirmation with every item (IN THE U.S). If you are over-seas I suggest buying priority, delivery confirmation, insurance, or both. As I am not responsible to replace out of country orders -if you do not do so.
If shipping costs are less than 5.00, it will not be priority. I cannot control the package. If you would like me to ship priority (in or out of the U.S , contact me, I'll add it to the price). If you need items rushed or worked on overtime there is a extra cost or rush fee.
Also remember please wait patiently for oversea orders to get there.
Refunds and Exchanges
I ship my items in bubble wrap, in a jewelry box, in a bubble mailer. There is a very low chance anything will get to you broken. The item is what is pictured on the listing. So if you don't happen to like it for any reason, contact me. It depends on the item/situation. Though I don't ever like to leave anyone unsatisfied. :) If you don't buy tracked shipping if you live over-seas, I cannot replace the item.
Additional Policies and FAQs
I can NOT be responsible for customs fees or packages that are held by the post office or by customs.
*I do my half by filling out and paying for what is necessary on my end prior to mailing ALL orders. * I cannot refund any extra postage added by your customs*
~!PICK YOUR CUSTOM ORDER!~
-CUSTOM PMC (Precious Metal Clay) DESIGNS -pretty much anything
-CUSTOM Wire Design gemstone wraps - Need one? I have it.
-CUSTOM ORDER SCULPTURES- Pendants,Animal sculptures , pins , crystal holders, insense burners, etc) ANYTHING YOU CAN THINK OF
-CUSTOM ORDER CHOCOLATES -ANY SIZE ANY COLOR ,pendants,earring sets, custom bracelets, etc)
-CUSTOM ORDER CLAY FOOD ITEMS -Check my store to see
-CUSTOM ORDER MOLDS (Used for soaps, potters clay, polymer clay, play-dough, PMC molds, etc.
I love to give good feedback, and would appreciate good feedback in return. I ship my packages well and on time. My store has gained great credibility and I would like to keep it that way. . I dislike leaving people unsatisfied. I also dislike giving negative feedback. Thank you for understanding.
ITEMS ON HOLD ("RESERVED" ITEMS)
I will hold items for one week. If you are able to pay but need a bit more time, we might be able to work something out. I will name the listing as "RESERVED", and you may purchase it when you can. I'm always willing to work things out with customers. Though I prefer to get the listing purchased (and payment) within one week of the order. Thank you.
Certainly up for trades, just not every time, or all the time. I like to make money..but please, don't hesitate to ask. Who knows, maybe I'll really like something from your store too :) I love the fact that I could trade for something I need, rather than spend all my money. If trading, we trade for the same amount, and purchase the listing off etsy (so they get their fair share.) I also ask that in EVERY trade, both parties are responsible to get items to the other person. I love all my trades so far, lets keep that going.
Last Updated December 18, 2011