TurquoiseRaynStudios' Shop Policies
Hello and Welcome to Turquoise Rayn. Our biggest joy when making a piece of jewelry or a textile, is knowing at some point we can educate our customers about what they just bought. We specialize in "Rare", Turquoise's,and hard to find stones,majority are from the North and South America.We love telling you about them!
In this case, "Diamonds are not always a girl's best friend". Give me a great looking stone,that tells a story,and sings a song...yes, I believe they sing to me,and those are my diamonds!!
I know what your thinking...but trust me,something that old,from Mother Earth can sing a great Tune! I want to give you an "Heirloom",something to pass down.Sadly someday there might not be any left. So come "Treasure Hunt" with me...I know where the loot is! I also stress that I only use the finest metals on any of my smithed pieces... that includes posts and ear wires too. Metals include: Sterling Silver,Fine Silver,Genuine Bronze & Copper.And remember...Every Stone Has A Song !!
About Carol: Carol has been a seamstress, artist, and crafter, all her life. From winning awards in high school for her dresses, an amazing water color artist, restoring old houses,jewelry and making the majority of Jen's show cloth's (see bio)...She brings color and excitement to Turquoise Rayn Studios, and I am lucky to call her my partner...and most of all my Mom !! How lucky can a girl get?!
In "Carol's Textiles", you will discover the finest wools,leathers,european faux fur (that feels like the absolute real deal),and gorgeous embellishments!! Sometimes I get to collaborate and add a hand forged button,cone of pendent or two.I carry a TRS bag wherever I go!!
So come on in, take a moment or two to browse, ask questions, and have a ball !!
We "Thank You" for stopping by!! Sincerely, Jennifer & Carol
At this moment we use Paypal and Money Order. We ship within 1-3 days.Need it faster? Convo us .We will do our very best!!
Please PAY for all RESERVES within 3 days,unless you have contacted us and we have discussed other plans. Thank You .
PLEASE READ: We send all pieces Priority ,mainly for our piece of mind. We want your new Sparkly to get there safe and sound.If you wish to add insurance,and or faster ship.please contact us before you pay.
Refunds and Exchanges
PLEASE READ: We have a 2 Day Return Policy, meaning : Item must be postmarked within two days of receiving.If you are not satisfied,just return and Turquoise Rayn will refund the full price,MINUS shipping cost and the PRODUCT is in the same condition as when it left us. I want you to be happy with your purchase. As for damages and loss, we highly recommend Insurance,or we can not be held liable.
Additional Policies and FAQs
This is the fun part! Jennifer does accept custom orders for Jewelry!! Just convo her for a chat. If you are a wholesaler, please know we sell at wholesale prices during this trying economic time.Thank you for asking! PLEASE PAY FOR ALL RESERVED ITEMS AND LAYAWAY ITEMS WITHIN THEIR TIME LIMITS. We want all our customers to treated equally, so thank you in advance... :o)
Turquoise Rayn Studios...
Featuring- "Turquoise Rayn Jewelry" Designs by Jennifer Raynor Sloan
"Rayn Maker Textiles" Designs by Carol Raynor
Last Updated August 16, 2013