Twistmo's Shop Policies
Looking for a fun, new way to add a TWIST to your home decor? You've found it! Vinyl wall words and art... a quick and easy way to transform your home and personalize your space.
All designs in my Twistmo shop are originals!
I design, cut, process, and package your decal order myself.
I make my decals from self-adhesive, Home Decor Wall Vinyl in 39 beautiful matte finish colors. All my decals are removable, but not reusable.
MORE ABOUT ME & MY SHOP: www.etsy.com/shop/Twistmo/about/
~ Great product! Appreciated the clear and concise instructions and practice
samples included. Quick shipment.
~ Fast shipping! Good quality! ....Easy to put up. Perfect for rental apartments.
~ Wonderful product! Answered questions very quickly. Would highly recommend!
~ Item arrived with incredible application instructions. It was very easy to apply and looks great in my little boy's room.
~ my grandson loves his name on the wall!! thanks for the excellent service!!
Join me for fun decorating ideas, specials on my shop items and a glimpse into my artist's life on... Facebook, Pinterest and my Bog
I accept Paypal or Etsy's Direct Checkout. You can use either one with most any credit card.
I am a one-person shop (well I do have one invaluable helper).
I create your decal order when you purchase.
After payment is made, orders in by Midnight Eastern Time (aka Etsy Time) will ship on this schedule:
...approximate, but pretty darn close…
ORDER ON . . . . LEAVES MY STUDIO
Mon . . . . . . . . . . . . . . . . Fri
Tue . . . . . . . . . . . . . . . . . Mon
Wed . . . . . . . . . . . . . . . . Tue
Thur . . . . . . . . . . . . . . . . Wed
Fri-Sat-Sun . . . . . . . . . . Thur
--- US Orders ---
If you'd like your order upgraded to faster Priority Mail, please contact me.
--- International Orders ---
Method: USPS First Class
On average it takes about 2 weeks for delivery from US to other countries, but it can sometimes take over a month so allow plenty of time please.
PLEASE NOTE: you are responsible for any taxes, customs fees, or other amounts levied by your home country. Please check with your Customs office and/or Postal Service if you are concerned about possible tariffs.
Refunds and Exchanges
Returns are accepted on non-custom items only (items that aren't personalized).
Please CONTACT ME FIRST.
Return the item to me unused and in good condition.
I will issue you a full refund of the item purchase price.
I do not refund shipping costs for either direction.
Cancellations with full refund will be accepted within 24 hours of order being placed.
OTHER STICKY SITUATIONS:
-- Vinyl decals occasionally won't work for rougher walls. When you receive your package, USE YOUR TEST SAMPLE FIRST, otherwise I will not accept a return.
-- Do not apply to freshly painted walls! Let them cure for at least 2-3 weeks, then try your test sample.
-- Decals do not stick well to some of the more expensive, new paints that contain Teflon. I've also had one report about Behr brand "Paint & Primer In-One".
If you determine your surface isn't suitable, return the UNUSED art in it's original package and I'll refund your purchase price (sorry, can't refund shipping costs).
Did it all go wrong when you put up your vinyl art? Occasionally it even happens to me! Send a picture of the mishap and we’ll discuss a repurchase discount.
Additional Policies and FAQs
MORE ABOUT MY DECALS:
COLORS: Every monitor is different so colors may vary slightly (in some cases it may vary a lot). If you're concerned about color matching, see this listing... www.etsy.com/listing/109621766/sample-color-swatches
DESIGN SIZES: Although I try to simulate the approximate size of each item in my display images, please refer to the description size for accuracy.
Please read my custom information in this listing.... www.etsy.com/listing/87475570/custom-designed-wall-decal
WHAT ARE THEY MADE OF AND HOW DO YOU MAKE THEM?
MATTE FINISH, SELF-ADHESIVE, REMOVABLE VINYL
Wall safe adhesive removes cleanly with no residue. Apply to any smooth, clean surface. Walls / Appliances / Mirrors / Cabinets / Laptops / Metal / Glass / Tile!
Lasts for years indoors or out, yet is great for short-term and temporary applications such as apartment living or celebrations in public places like community centers, schools & churches. (removable but not repositionable or reusable)
-- I cut my decals from solid color vinyl -- they're not "printed".
-- Each decal is matte finish, self adhesive vinyl.
-- Each color is a separate decal that can be layered on your wall for a multi-color design.
-- Removable but not reusable
A decal consists of 3 layers.
Think of it like a sandwich -- bottom paper backing, center adhesive vinyl, top transfer tape.
I cut my original design into a solid sheet of rolled vinyl without cutting the backing paper with a special computerized cutter. By hand I remove all the parts of the vinyl areas that are not part of the design -- your surface or wall will show through those areas. I then apply a transfer tape that will hold all the little pieces while you apply the decal to a wall or other surface.
Here's a quick overview of how you apply my decals:
(walls, sealed wood, glass, mirrors, electronics, appliances, and much more)
-- Determine Decal Position
-- Remove Backing
-- Stick to Surface
-- Remove Top Transfer Tape
There you have it!
A beautiful design that looks like its painted right on your wall.
A brief overview of my
DECAL APPLICATION INSTRUCTIONS
• Clean Your Surface: Wipe and make sure surface is totally dry.
(Do not apply to fresh paint! Let it cure for at least 2 weeks, then test it.)
• Activate Adhesive: On a sturdy flat surface Firmly burnish (rub) the front and back of the art with the edge of the burnishing tool (provided) using it like a squeegee from center outward.
• Position Art (with tape hinges)
• Remove Backing (the back has a grid)
• Stick to Surface (and burnish well)
• Remove Top Layer (the sticky tape like layer — sometimes this layer looks like masking tap and other times it’s clear)
• Finish: press out small air bubbles and make sure edges are stuck tightly.
Want more decal options? Visit my other shop at www.etsy.com/shop/WallDecalsEtc
Love animals? Check out my Pet Art Shop at www.etsy.com/shop/StarglowStudio
Last Updated September 10, 2013