UmlautGraphics' Shop Policies
Custom orders welcome. Custom orders must be paid in full before work can begin. Please convo me for information.
I strive to give you the perfect graphics for your business and shop. Unlimited revisions for your design needs, except on brochures.
Paypal only. Payment is due with in 3 days of purchase. All custom work requires payment in full before work can begin.
All files will be a jpg format. Files needed for printing like business cards, a jpg and pdf will be sent. If for some reason you need a different file format, just let me know, I'd be glad to change it.
All files will be e mailed to your Etsy e mail address.
Refunds and Exchanges
Once a file is e mailed, there are NO refunds or exchanges. In the unfortunate event a file becomes corrupt during e mail (yes it happens) I will be glad to resend the identical files. If down the road, your files become corrupt (this happens too) please convo me and I will be happy to resend the original files.
Additional Policies and FAQs
I do not do spec work. I'm sorry, but I cannot afford to work for free. Please do not ask me to use Disney, Pixar, Twilight, Hello Kitty and such images. They are copyrighted and therefore illegal for me to sell.
Any work done for you, may be used in my portfolio.
I have my Bachelors of Fine Art in Graphic Design from the State University of New York College at Fredonia ( SUNY Fredonia )
Last Updated July 21, 2012