UpscaleDownhome's Shop Policies
Welcome to my Upscale Downhome shop! My items are loving made in my smoke free studio in Wisconsin. I use high quality supplies and vintage items and do my best to provide you with an upscale product, that although is handmade, looks professional but unique. All Upscale Downhome products come with a beautiful hang tag and are loving packed in a hand stamped canvas bag.
Payments are to be posted at the time of the order and you will receive an invoice through PayPal's secure site. You must pay for your item within 24 hours of purchase. If you are having trouble with PayPal, just let me know. Items that are in stock will be shipped within 48 hours of payment. I will be begin working on a custom order as soon as payment is received.
All items will be shipped via USPS Priority Mail and include delivery confirmation.
Refunds and Exchanges
Your satisfaction is my primary concern at Upscale Downhome. I want you to be thrilled with your purchase. Please convo me with any questions or concerns if there is a problem with your item and I will do everything I can to resolve the issue.
Additional Policies and FAQs
As a seller, I reserve the right the cancel a transaction before shipping due to special circumstances. I will refund the purchaser's full payment according to Etsy's guidelines. I also reserve the right to refuse service according to Etsy's guidelines.
Last Updated July 18, 2011