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UrbanPuppy's Shop Announcement

Welcome to Urban Puppy! Check out my "about" page here, and don't forget to like us on Facebook and follow us on Twitter: @urbanpuppytags! Have a question? Please read below:

Q: How long will it take for me to get my tag?
A: Urban Puppy tags are created from scratch, by me, after you order. Each one is cut and/or sawed by hand from metal and filed smooth, then stamped, assembled, soldered together, dipped in an acid bath, cleaned, oxidized, cleaned again, and finally polished and packed - much more time-intensive than simply stamping a name and twisting on a dangle. Most tags ship in about two weeks, but complicated designs and custom orders can take slightly longer to ship, and large orders that proceed yours can also hold things up. I would be happy to let you know current shipping times beforehand; just click on the "CONTACT SELLER" link anywhere in my shop. If you need your tag sooner, please ask! I will do my best to get it to you when you need it.

Q: I like a certain design in your shop, but I'm wondering if you can change it a little?
A: Yes! Since Urban Puppy tags are made after you order, I can change the tag size, the metal used, or the message stamped on it. In most cases, there is no increase in price.

Q: What metals are used to make Urban Puppy tags?
A: Sterling silver, copper, and brass. These metals can be soldered. I don't use aluminum for this reason. I will use nickel silver upon request to save you money on larger pieces, but you should know that nickel (or German silver as it's sometimes called) is actually an alloy of copper and zinc, and contains no silver.

Q: Are your pet tags guaranteed?
A: Yes! Urban Puppy tags are guaranteed against breakage for one year after the purchase date. If your tag breaks due to a flaw in craftsmanship, I will repair it for you, or if that can't be done I will make you a brand new tag, free of charge.

Q: I have an idea for my pup's tag. Can you make it?
A: Yes! In most cases I can turn your idea into your perfect tag. Click here for a gallery of some of my custom work: http://s1104.photobucket.com/albums/h333/UrbanPuppyPetTags/

If you have other questions, please click on "CONTACT THE SELLER" and send me a message. I'll be in touch with you shortly.

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All purchases shipping within the US include DELIVERY CONFIRMATION AND TRACKING in the shipping fee.

Thank you so much for stopping by Urban Puppy!

All designs, content and images © Urban Puppy Pet Tags 2009 - 2013. Copyright does not transfer with sale.