VaseCandle's Shop Policies
We will go out of our way to help you with this transaction.
This desire to help is not tied to profit.
We earnestly wish to do a good job and work towards giving you a great experience with us.
Payment by PayPal and Etsy are preferred. Payment by money order or check can be arranged.
If you live in Indiana, we collect Indiana Sales Tax.
We usually make Vase Candle to order so the product that you receive from us will be uniquely yours.
We try to have a one working day turn-around on the orders that come in.
During the warm months of the year and because of the low melting point of the candles, we usually ship between Monday - Wednesday so that your package does not sit in a truck over the weekend.
We usually ship by Priority Mail.
Refunds and Exchanges
There are 14 days grace period to return items.
They must be shipped back at the customer's expense.
If the returned order totals $50 or more, there is a 20% restocking fee.
Having said that, we will work with you to try and make sure that you are satisfied.
No two situations are the same.
Greene Woodworking & Glass, LLC
10136 W Suder Lane
Campbellsburg, IN 47108
Last Updated October 12, 2013