VintageConfections' Shop Policies
All candies are MADE TO ORDER. An event date or date you expect to receive your order is REQUIRED. If you do not include a date or expectation date, we will schedule your order on the soonest available shipping date. This date will vary and currently is 6-8 weeks from the date of purchase (this does not include transit time). Standard colors and flavors are listed. If you are looking for a custom combination you must send us a convo and we will set up a custom order for you. There are no exceptions. If looking to place an event order please contact us first so that we can insure proper scheduling. We have orders that are booked months, even a year in advance so it is important to inquire before ordering. Event orders are shipped the week of your event. We will schedule your made to order delivery based on the date you provide.
CUSTOM ORDERS: If we prepare a custom listing for you, you are responsible for ensuring ALL of your event details are correct including color, flavor, quantity and date. If you complete the check out process, you agree that the details have all been accurately described in your listing.
Allergy alert! If you have allergies, please contact us before ordering. Our candies are exposed to wheat, tree nuts, soy and dairy.
All of our items are gluten free.
We accept Paypal only and direct checkout is available for Etsy sales. Sales tax will be assessed for Illinois-based orders.
We will schedule your delivery based on the date you provide - remember, rush orders needed in less than 5 business days will require 2-day or overnight fedex shipping. You must contact us first to receive a shipping quote.
International Shipping Policies - If you wish to place an international order please visit www.vintageconfections.com
Refunds and Exchanges
Sometimes things go wrong despite every effort to avoid such instances. PLEASE contact us and we will do our best to make it right. We want you to love your candies.
Additional Policies and FAQs
Q. What other flavors do you offer?
A. The list is below. Note flavors that have colors next to them. Those flavors need to stay in the same general shade due to the flavor carrying a particular color. Nearly all others can be any color you choose. You aren't buying a Jolly Rancher and not every flavor is for every person. If you're ordering for an event, we suggest you purchase a sample. Please do not compare our candies to store bought candies. If you are expecting store bought flavor, then this is not the candy for you. Colors and flavors are all customized - please choose a color and flavor when you order.
All of our candies are offered in five core flavors (blackberry, cherry, cotton candy, guava and marshmallow). Our exclusive 10pc Original Planet LollipopsTM Solar System LollipopsTM come in the following 10 flavor variety (blackberry, cherry, cotton candy, guava, marshmallow, pear, key lime, strawberry/kiwi, mango, tropical punch). If you wish to customize please contact us.
Q. Can you use copyright protected images, logos and designs in your lollipops?
A. We love custom requests! But...We take great pride in only using artwork, logos and designs that we have full authority to use. We support anti-piracy laws and regulations and always fully respect the intellectual property rights of others. Let us share with you how we'll customize your lollipops to suit ANY theme. Legally!
Q. How long do your candies last?
A. Hard candy is basically crystallized sugar, a natural preservative. When it is stored in it's sealed bag, will not "go bad". But it will begin to liquefy over time - even in the best storage conditions, it doesn't last forever. We ship event orders the week of your event to ensure that you will receive beautiful candies for your party. For best results, we suggest consuming candies within two weeks. Discoloration/crystallization may otherwise be present.
For best results: store below 75 degrees and in less than 40% humidity. (i.e. Do not leave them in the back seat of your car in summer). For long term storage in humid climates you may want to keep your candies in a glass or metal covered container as plastic will not protect as well from humidity.
Stored properly, hard candy will last indefinitely.
Q. Do you ship your candies internationally?
A. YES - for international order please visit www.vintageconfections.com
Q. "I'm a blogger - I'd love you to participate in a giveaway or I'd love to publish a review. Will you donate something to my readers or send candy for me to try?"
A. If you are looking for products for reviews, blog features, etc. We do not send free samples for review. This is a firm policy and applies to everyone unconditionally. Thanks for understanding.
Q. Can I get some samples of your flavors?
A. Yes. Please see our flavor sample listing. Flavor samples can be purchased for $1 and ship within 2 business days.
Q. Do you offer wholesale pricing?
A. Yes. Please contact us for our wholesale pricing schedule. Minimum order $250 (this does not include shipping)
Vintage Confections, Inc.
102 S Prospect Ave
Clarendon Hills, IL 60514
Last Updated November 3, 2013