VintageGeneration's Shop Policies
Bottom line is I like vintage. Every item has seen its day come and go and I'm here to give it another day. Some items you will remember from childhood and some items will be one of a kind. I sometimes even write a little story about what the items past may have been like.
Vintage Generation accepts PayPal, Etsy gift cards and other major credit cards. Please submit your payment within 3 days of purchase.
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I try to use recycled shipping boxes and packaging whenever possible. All items will ship USPS unless otherwise stated in the listing. Shipping costs are estimated in advance and not negotiable. I try to offer the most economical shipping prices to both domestic and international buyers. Delivery confirmation is included in your shipping cost. You may purchase insurance on your item if you wish. Please let me know so I can request insurance and submit a proper invoice to you
I ship items within 24-36 hrs from receipt of payment, except on Sundays and holidays.
I ship by first class mail internationally. International Priority Mail delivery and Express mail are available upon request/payment by the buyer.
International Customers please note that import duties, taxes and charges are not included in the item price or shipping charges, and they are your responsibility. Please don't ask me to mark the package "gift" in violation of laws.
Refunds and Exchanges
Due to the nature of vintage, all items have been pre-owned, and may *show* that they have lived an exciting life. Any imperfections that I see will always be noted in individual listings.
Your item(s) will always be carefully and securely packaged to the best of my ability. Should an item break during shipping, it will not be due to being poorly packed. If you have chosen to purchase insurance, I will work with you readily and quickly to file a claim.
Should a refund be necessary, as decided upon by both buyer and seller, it will be for the item price only. Shipping costs are non-refundable. In most cases, items must be photographed and/or returned (at the buyer's expense) in order for a refund to be processed.
Please don't hesitate to ask for any policy clarification necessary prior to making a purchase. Requests for returns or exchanges are not expected, but your satisfaction is extremely important to me. I will always work with you to ensure that you are pleased with your purchase!
Additional Policies and FAQs
Please read the following before purchasing any item from this store.
I have been selling online for twelve years and have 100% feedback on the other online site that starts with an e and ends with a y. You know the one.
All items are carefully inspected and any flaws/defects are listed in all items.
All items are sold as is.
Payment is due in full within 3 days of agreement to purchase goods.
Please feel free to ask questions at anytime! I will be more than happy to assist you.
Last Updated July 8, 2013