Waldorf doll shop
Waldorfdollshop's Shop Policies
In this shop you find a unique collection of Waldorf \ Steiner dolls made in many different styles and sizes using various skin, hair and eye colours.
In my shop you also may order a custom made doll to your special requirements.
My dolls are all handmade by me, using natural materials. They are all filled with sheep's wool, the skin is made of good quality strong stockinet, or soft cotton velour.
I have some dolls in stock, those I can send in a day or two , but other dolls are made to order, which takes approx. 2-3 weeks.
I accept payment through PayPal, by Bank tranfer, or by cheque.
Please note that the item will only be sent once I have received the cheque, or the Bank transfer has gone through.
To post the items I use Royal Mail First Class delivery, or Royal Mail Air Mail. Outside Europe I send using Air Sure by Royal Mail.
Dolls sent with Royal Mail First Class delivery should be with you within one or two days of posting.
Dolls that are made to order take approximately two weeks to make.
As a special request I can send out items with Royal Mail Special Delivery, for a small extra charge. Please contact me if you wish to use this option.
For packing the items I use recycled boxes, please let me know if you wish to have a new box for your doll.
Refunds and Exchanges
If you are not satisfied with your purchase, please contact me and return the doll within 10 days in its original condition for an exchange or full refund of purchase price.
The postage price is only refundable if the product is faulty.
Please note that the item is your responsibility until I have received it back. Therefore please retain the proof of postage.
Claims of damaged items, or shipment errors must be made within 7 days of receipt of an item.
Additional Policies and FAQs
CUSTOM MADE DOLLS:
I also make custom made dolls on special request. Please contact me if you are interested in such an option.
Any doll sold by me that has broken during normal use within the time limit of 1 year after purchase will be repaired at no charge to the customer.
For Bank transfer:
Name: Mrs Ildiko Duretz
Acc. no.: 77081997
Sort code: 089300
My email addresse is. hello [!at] waldorfdollshop.co.uk
Last Updated August 29, 2013