The owner of WhysperFairy is on vacation.
1. VACATION TIME: Yay!!! I'm on vacation for a few days for some much needed time off. ♡ I'll probably reopen on Monday 12/23/13. Need a break to get my Christmas errands finished and cookies baked!! :)
2. INTERNET ACCESSIBILITY: I will check messages every evening. :)
3. CURRENT/RECENT ORDERS PLACED: ***All open orders are being processed and will be mailed, on schedule, as outlined in your email thank you for your order receipt.
4. ORDER/MOLD CONCERNS or QUESTIONS: If you have a question about your order or one of your molds please send me a note and I will get back to you just as soon as I reopen to answer questions or resolve any issues. :)
5. BUTTER MOLDS: Butter molds will be available for purchase, when I reopen, next week, for Easter orders. *****I'm sorry, but it is too late to get a butter mold for Christmas.
6. SHIPPING STATUS: If you want to check shipping status on your order check the link from Stamps.com in your email inbox that was sent when your order shipped. OR you can click on your receipt and it will show a blue link to check shipping status. Click on it and you can see where your package is. ♡
7. INTERNATIONAL ORDERS: International orders......Packages can take from 10-35 business days to arrive. Some packages look "stuck" in Florida. They are not. They are scanned there when they leave the U.S. and sometimes that is the last scan you will see online before it is delivered. *****Please don't worry. I've been selling online for many years and have mailed thousands of packages overseas. They will arrive. Sometimes they are just slow.
8. RESPONSE TIME: I will check messages daily. If you have a question about your order or your mold please send me a note. I will respond promptly when I get back to answer questions, check on an order or resolve any issues. ♡
9. THANK YOU! ♡ Thank you for your patience and understanding with my, very much needed, time off. :)