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WinkelvanCinkel's Shop Policies

Welcome

Hello and welcome to Winkel van Cinkel!

All the items in this shop are handmade by me. I enjoy looking for beautiful new and vintage materials everywhere I go and turn them into new accessories. I hope they will have a warm welcome in your home.

Payment

I accept PayPal. You can pay either simply using your credit card or by logging into your Paypal account if you have one.

Shipping

DUTCH CUSTOMERS
When I receive your order, it will be shipped the same, or the next working day. Your purchase should arrive within 1-2 working days.

EU CUSTOMERS
When I receive your order, it will be shipped the same, or the next working day. Your purchase should arrive within 7 - 14 working days, depending on if it is small mail or a package.

CUSTOMERS OUTSIDE THE EU
When I receive your order, it will be shipped the same, or the next working day. Your purchase should arrive within 7 - 18 working days, depending on if it is small mail or a package.

INTERNATIONAL DUTY/ CUSTOM TAXES
The buyer is responsible for these where applicable.

Refunds and Exchanges

Each of the items are carefully checked and packaged before shipping to ensure it reaches you in good order. If there is a problem, please let me know within 7 days after receiving your purchase. Each situation will be discussed to try find the best solution.

The buyer is responsible for postage on returns or exchanges. Returns must be in unused condition. For your protection, I suggest you send your return with insurance and delivery confirmation for tracking purpose. I am not responsible for any returned packages lost in shipping.

Additional Policies and FAQs

My home is smoke and fragrance free and I have no cats or dogs to cause you any allergies.

Because each computerscreen has different colorsettings, colors may slightly differ from the colors on your screen.

Last Updated January 22, 2012