ZorNella's Shop Policies
Hello Everyone! Welcome to ZorNella Designs!
All of our jewelry is handmade with care from beautiful gemstones, crystals, and natural freshwater pearls. Here you will find jewelry ranging from statement pieces that will make your look pop to timeless, classic, and elegant pieces that you can pair with absolutely anything.
*** Note*** All of our pieces are Made to Order, unless otherwise stated. Please read our policy before ordering items.
We are currently only accepting payments via PayPal. We strongly recommend that you make a payment right after you purchase an item, however we will accept payments within 24 hours of an ordered item. You may as well cancel an order within 24 hours only.
**Please note** You do NOT need to have a paypal account to make a payment with it.
All of our items are made to order, unless otherwise noted on the listing. Therefore the items will be shipped 2-3 days after you have placed an order. We are shipping items using usps and the delivery time will take about 1-4 days, please note international orders will take longer for delivery. All items are packaged in a hand sewn bag, however if a gift box is needed please leave us a note. (no additional charges will be added for a gift box, however the item will NOT be in a hand sewn bag, but in an organza bag.)
Please let us know if you prefer to use USPS Express or priority mail, charges will be applied accordingly.
Refunds and Exchanges
We do not accept refunds, but we will fix anything if it breaks up to 30 days from the purchase date.
Last Updated July 23, 2012