amiamour's Shop Policies
Welcome to Ami Amour. I create one-of-a-kind custom crochet plushies. I also sell crochet patterns for sale as well. If you have a special doll or character in mind, please convo me for a commission quote.
Please check out my website for updates and free patterns:
And always feel free to send me a comment, complaint, or suggestion at my email info@amiamour(dot)com
My accepted method of payment is PayPal. I also accept checks and money orders from US Customers only. Paypal is a secure service which allows you to pay for your online purchases with your credit card.
If you are paying via Paypal, payment must be received within 2 days of purchase or the order will be canceled and the item will be re-listed.
If you are paying via money order or check, I will first have to receive and clear your payment before I can ship out your doll or email you your pattern.
If you have purchased a Crochet Plushie, please allow for one week for your doll to be completed. After one week, your doll will be shipped out and I will send you a shipping confirmation. Please allow at least 2 weeks for delivery in the US.
I do ship out internationally. If you are an international buyer, please note that the buyer is responsible for all taxes and custom fees which MAY apply.
Please allow for 4 weeks delivery time for international shipments.
If you have purchased an Ami Amour pattern, you will receive a PDF pattern to your email within 24 hours of payment. The pattern will be sent to email address associated with your etsy account unless you specify a different email address in your optional message to the seller.
If you have not received your pattern within 24 hours, please contact me at amiamour (at) gmail.com
Refunds and Exchanges
There is absolutely NO refund for patterns once they have been sent. If you have purchased a pattern thinking it was a finished doll, you may cancel the order and the payment will be refunded provided I have not sent out the pattern to your email.
Additional Policies and FAQs
All patterns are copyrighted through the Creative Commons License. Please do not redistribute my patterns. Sales of the pattern or dolls made from the patterns is strictly prohibited.
Customizations and Commissions:
If you want a customization of one of my dolls or a commission, please feel free to convo me by clicking on the link "Contact Ami Amour."
Last Updated January 8, 2013