anekkashop's Shop Policies
Hello and Welcome :)
Thank you very much for visiting "Anekka handmade shop"
We want to thank you in avance for the trust you place in our products.
You can find more information about my work in the profile section of the right menu.
You are most welcome to visit me at my blog:
If you arent´t yet a member of Etsy and you want to buy any of my amigurumis, read detailed instructions on how to registrer and complete your purchase here:
http://www.etsy.com/help guide checkout.php
We only accept payments with Paypal, using your Paypal account or your credit card. This is the safest payment option, your bank information don't arrives to seller and travels encryted.
All orders will be shipped registered with the Spanish postal service -Correos-, provided with a tracking number.
The orders will be shipped to your Etsy's address. If you need we ship to a different address, please send us a message with the information.
Delivery time is approximately about 3-4 business days in Spain, 6-8 business days for Europe and 8-15 business days for the States, but i can not give you and exact delivery date or promise that your package will arrive by a certain day, it depends or customs as well as the postal service in each country.
Confirmation : will receive a confirmation email from me automatically via Etsy, with shipping details. This is your order confirmation. You will later receive and email from me via Paypal with your tracking number, when your order ships.
For international customers/buyers: You are responsible for any and all additional customs charge and/or local taxes, if and when applicable. Please check your local policies and regulations on international packages.
We'll always use the address provided by Etsy for shipping, so please make sure this is up to date.
If you're buying this as a gift and you would like the product to be shipped directly to the receiver, please let us know the address.
Thank you :)
Refunds and Exchanges
If you´ve change your mind, please notify me within 8 days upon receive of package.
You´ll bear the costs for shipping,I refund you the total price minus the shipping cost.
Damages and Loses:
Please note that items to be returned must be unused and in the their original condition and package. also, I cannot be responsible for items damaged or lost during shipping.
Additional Policies and FAQs
All items are handcrafted.
We reserve the right to refuse a sale to anyone with a history of negative feedback and/or maliciosus behaviour towards other Etsy members.
All my items is licensed under a Creative Commons Attribution- Noncommercial-No Derivate works 3.0 Unported License.
THANKS A LOT ¡
Please leave me Feedback to let me know if you have recieved your purchase and you are enjoying it! Feedback is really important on Etsy. My main goal is to make you happy with my service. Thank you!
I want my customers to be satisfied with the purchases. That's why if you have inquires, before or after purchase, please contact me.
Thanks for you trust :)
Last Updated February 17, 2013