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Fayetteville, GA,
United States - Contact
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Shop Info
- angelicshades
- Opened on Jun 5, 2008
- Policies
- Seller Information
- Request custom item
- 151 sales
- 580 admirers
angelicshadesAngelic Shades - The Art of Angela Sasser |
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angelicshades' Shop Policies
Welcome
~~*ABOUT ANGELIC SHADES*~~
Angelic Shades is a studio of art spearheaded by the work of Angela R. Sasser, an artist specializing in fantastical visions, angelic figures, and butterfly inspired leather crafts.
WHY LEATHER? Leather is a beautiful medium to work in. It is both supple and durable and even the thin varieties are surprisingly strong. Leather is a breathable material and will conform over time to fit the wearer, making it a wonderful medium for masks! It also lasts an extremely long time, making each leather work of art an heirloom.
Payment
~~*PAYMENT*~~
Payment via Paypal is preferred, but Angelic Shades also accepts money orders and personal checks. I will wait for personal checks to clear before the order is fulfilled.
However, if you are an international customer, I will only accept payment via Paypal. This is the most secure and reliable method for both seller and buyer as well as being the fastest.
Shipping
~~* SHIPPING *~~
The standard rate applied to all of my listings for domestic and international orders are sent via USPS via First Class Mail. By default, all orders within the US will have delivery confirmation included and up to $100 of insurance.
INTERNATIONAL SHIPPING
BY DEFAULT shipments overseas and to Canada are also sent via FIRST CLASS INTERNATIONAL MAIL and will be marked as 'gift'. First Class International DOES NOT include tracking or insurance. Buyer is responsible for all customs fees, should they be incurred. Angelic Shades is based in the United States.
I highly recommend all of my International customers UPGRADE TO PRIORITY MAIL, as it is the most reliable method of shipment which also includes basic tracking AND insurance. If you do not upgrade to PRIORITY and choose to remain with my default FIRST CLASS MAIL option, a refund cannot be offered should it be lost in the mail, as this shipping method sacrifices security for affordability.
To upgrade your shipping and insurance options, leave a note about your wish to upgrade shipping methods in the "Message to Seller" field during checkout and I will contact you with further details.
Expedited shipping and additional insurance are available upon request for ALL customers. Be sure to ask for your shipping upgrade as soon as possible after you pay for your order so that it will not be sent out via my default standard shipping rates. the easiest way to do this is to leave a note in the "Message to Seller" field during checkout.
Questions? Convo me and I'll be happy to clarify my policies and give you shipping estimates!
Refunds and Exchanges
~~* REFUNDS *~~
Refunds will be negotiated on a case by case basis. Angela is happy to refund an item within 7 days of the delivery of your item if you find that the item was not as described. Customers are responsible for payment on return shipment of items.
NOTE that items lost in the mail to International customers who did not pay for a PRIORITY upgrade will not be offered a refund for the lost item!
~* MASK REFUND POLICIES *~~
If a mask is custom tailored (meaning I have asked for measurements before starting it), it is NON-REFUNDABLE, no negotiations, though alterations are still doable. All other masks may be refunded on a case by case basis.
I will perform free alterations on any mask within 7 days of delivery for my US customers (return shipping covered by the client with shipment of the corrected item covered by Angelicshades). I do not offer alterations for International clients due to the high cost of shipping and customs UNLESS the customer pays for shipping both ways.
If any mask requires a complete redo, there will be a materials fee of 50% of the total price with shipment of the new mask to the customer paid by Angelicshades once the old mask has been returned to me at the expense of the customer.
Additional Policies and FAQs
For custom orders, feel free to request an item via my Contact form:
http://www.etsy.com/conversations/new?with_id=5543689
I do accept WHOLESALE and discounted BULK orders! Please contact me directly for more info using Etsy's contact form:
http://www.etsy.com/conversations/new?with_id=5543689 OR email angela [!at] angelicshades.com
Seller Information
CONTACT: angela [!at] angelicshades.com
Last Updated May 28, 2012