Accepted payment methods
Returns & exchanges
Payment
CREDIT CARD CUSTOMERS - You do not need a Paypal account to pay for your order through Paypal. Click the payment button and it will give you the option to pay with credit card without signing up for a Paypal account.
Shipping
Delayed packages: just convo me. I always take the responsibility, but
shipping to some countries is very slow and the mail service seems to be rather unreliable.
Additional policies and FAQs
Please do contact me if you have any questions, need detailed information, additional photos before purchasing.
And if you have any questions after purchasing, please, again, do contact me via ETSY conversation and I will try my best to be helpful.
Handle items gently and with care; avoid contact with chemicals.
Designs may be slightly different than the ones in the photographs, due to the handmade nature of the item.
Color may look different or darker in life, due to screen variations.
Wholesale orders are welcome, please email jbstudio (at) seznam.cz with information about your shop and I'll send you my wholesale order information.
I do not collect any customs when sending our packages. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations.