baahurrah's Shop Policies
Welcome to Baa Hurrah!
Here is a brief outline of my shop policies. If you have any questions, please feel free to send me a message by the Etsy conversation or convo system and I will be happy to help you.
I accept PayPal, checks ,money orders and credit cards. Credit card payments are process through PayPal's secure server. You don't have to have a PayPal account in order to pay with a credit card. Just follow the instructions at checkout or wait for our invoice to pay by credit card. If you are paying with a check, I will send your purchase after the check has cleared.
Our products are shipped via Priority Mail for the knitting needles and USPS First Class and Priority Mail for fiber and yarn.
We happily combine shipping.
We love Internationa Orders. Just convo us for a shipping quote and we can set up a custom listing for you. Note that International customers are required to pay any applicable duties, custom fees or taxes that their country requires.
We normally get your order out the day after we receive it. For custom orders please allow extra time. We ship Monday-Friday.
Insurance - Insurance is optional but recommended. Baa Hurrah is not responsible for your order once it leaves our hands. If you would like insurance just send us a convo to let us know and we will be happy to send you a revised invoice with the $1.70 added. Insurance is meant to protect the buyer, we are not respnosible for packages lost or damaged by the carrier.
Refunds and Exchanges
We want all our customers to be happy, so if you are unhappy with any aspect of your purchase, BEFORE leaving feedback please let us know so that we can fix the problem immediately with a refund or exchange. If you would like to return an item, please notify me within 7 days of receipt and return item in 14 days in the original condition. If a refund is requested you will receive the refund minus shipping costs which will be issued through PayPal.
Additional Policies and FAQs
Thanks so much for visiting Baa Hurrah!
Last Updated February 4, 2011