Trendy, unique & whimsical hand made goodness!
babybirdieboutique's Shop Policies
~Welcome to Birdie Baby Boutique~
In my shop you will find a mixture of all sorts of hand crafted items--- from accessories to room decor. I can't seem to reel it in to specialize in just one area, it's all too much fun to make! My items are largely custom, so most listings are examples of past works. Each design will come with careful thought & consideration to the details you provide me. Please feel free to bounce your ideas off me, to change up what you see & request changes in designs :)
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Turnaround times are as follows:
Block sets- 14 days business days
Cupcakes- 14 days business days
Accessories-7-10 business days
Prop boxes: 3 weeks
I have yet to take the full quoted time on an order--- I pride myself on providing prompt replies & fast turnaround time. If you need an item before the quoted timeframe, please do let me know & I will be happy to oblige if at all possible.
International shipping is available, please just contact me first.
Payment is due via PayPal at time of purchase....Domestic and Foreign.
A Pay Pal account is NOT required if you want to use a credit card. Just click on the Pay Pal button at the end of your transaction, find the option "I do not have a PayPal account" then follow the instructions. It's easy and quick.Thank you.
If you absolutely DO NOT use Pay Pal, I will accept a M.O. or a personal check. Just convo me.
Shipping is via First Class (13 oz. or smaller) or Priority Mail for bigger packages. I ship to the address on your Pay Pal account, please make sure your address is correct.
Most *everything I ship within the United States has a tracking number (Delivery Confirmation). International packages just have a Customs # and no tracking.
*Some packages that are less than 3/4" will not have tracking (USPS rules).
For U.S. customers- If you do not receive your Order please do contact me and we might be able to track it together. I do not know you didn't receive an item and can not research it if I am not told.
For International Customers- If you do not receive your order please do contact me, however, once your items leave the United States I have no way of tracking down your package.
Unless you request insurance on a package I am not responsible for anything lost or damaged by our U.S. postal service.
International customers are responsible for any import duty taxes if required.
Please check my shop announcement for current turnaround times. Rush service is usually available at special request.
Refunds and Exchanges
Unfortunately I do not accept returns nor refunds, however, if there is a problem with your order, please contact me. I would rather be given the chance to resolve a problem versus having an unhappy customer.
Additional Policies and FAQs
Feedback- Please contact me with any issues before leaving feedback,and please do take a moment to leave positive feedback if you are happy with your purchase. As an online only shop, my rep comes from you! Thank you so much!
Last Updated October 2, 2011